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JT Gorman

@jtgorman

Help Desk Analyst, Infrastructure at FUTURE STANDARD administering identity and endpoints for 800+ users.

United States
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At FUTURE STANDARD, I administer identity and access across Active Directory, Okta, and Microsoft 365, supporting 800+ users and 1,000+ endpoints. I've resolved more than 1,000 support tickets.

I manage Windows and macOS endpoints through Microsoft Intune and Jamf Pro, and administer Brivo access control. I also use PowerShell to automate mailbox permissions, calendar access, and user account administration.

At PHILADELPHIA PHILLIES, I supported users across Windows and macOS and contributed to Windows 11 migrations and secure device baselining. I partnered with the Principal Security Architect on vulnerability remediation and Ivanti security scans, and used Ivanti Asset Manager and Dell Service Portal for device inventory and warranty repairs.

Experience

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Education

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Temple University logoTU

Temple University

Bachelor of Business Administration, Management Information Systems

Grade: 3.6

Bachelor of Business Administration in Management Information Systems from Temple University's Fox School of Business, with a GPA of 3.6 and graduation in May 2025.

Tech stack

Software and tools used professionally

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