JPJéssica Pais
@jssicapais
Accounting student with customer-service and multimedia experience.
PortugalWhat I'm looking for
Sou estudante de Licenciatura em Contabilidade no Instituto Politécnico de Viseu com experiência prática em atendimento ao cliente, vendas e operações de caixa. Tenho histórico em call center, seguros e planos de saúde, e experiência técnica em multimédia com competências em web design, edição de foto e vídeo.
Procuro oportunidades que me permitam aplicar rigor contabilístico, habilidades de comunicação e competências digitais (Microsoft Office e Adobe) enquanto continuo a desenvolver-me profissionalmente e a ganhar experiência prática no setor financeiro ou administrativo.
Experience
Work history, roles, and key accomplishments
Call Center Operator
Connecta Viseu
Sep 2022 - Feb 2023 (5 months)
Handled inbound/outbound customer calls and sales for health insurance and service plans, achieving consistent quality and customer satisfaction targets. Managed client inquiries and contributed to conversion of leads into policy holders.
Retail Cashier
InterSátão - Supermercados
Dec 2020 - Dec 2021 (11 months)
Operated checkout and assisted customers in-store across charcuterie and fish departments, maintaining accurate cash handling and improving checkout efficiency. Supported store operations and inventory tasks.
Multimedia Technician Intern
N-Design
Dec 2019 - Mar 2020 (3 months)
Supported web design and photo editing tasks for client projects, contributing to site assets and visual materials used in marketing. Delivered edited images and assisted in front-end content preparation.
Multimedia Editing Intern
Jorge Duarte Fotografia
Apr 2019 - Jun 2019 (2 months)
Edited event videos and photographs, producing polished visual deliverables for clients and supporting post-production workflows. Improved turnaround time for event media edits.
Education
Degrees, certifications, and relevant coursework
UVUniversidade de Viseu
Licenciatura, Contabilidade
2023 -
Enrolled in a Licenciatura em Contabilidade at Universidade de Viseu, focusing on accounting principles and related coursework.
ESEscola Profissional Mariana Seixas
Curso Técnico de Multimédia, Multimédia
2017 - 2020
Completed a Técnico de Multimédia program with training in web design, photo editing and multimedia production.
Secondary Education (12º ano)
12º ano, Secondary Education
Completed secondary education up to 12º ano.
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