Open to opportunities

Joyce User

@joyceuser1

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Electrical Engineer and Data Analyst driving data-informed operational improvements.

Nigeria

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What I'm looking for

I seek roles that combine engineering and analytics—building AI/ML or automation solutions, working cross-functionally in data-driven teams, and delivering measurable operational improvements with opportunities for technical growth.

I am an Electrical and Electronics Engineer turned Data Analyst and AI practitioner who combines hands-on engineering experience with strong data analytics skills to solve operational challenges and optimize system performance.

I have designed, tested, and maintained power systems, automation solutions, and AI-driven tools across utilities and commercial environments, delivering measurable reliability and efficiency improvements.

My analytics work leverages Excel, Power BI, SQL, SPSS, Quantum, and Python to clean data, uncover insights, and build models that inform strategic decisions and enhance processes.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

Pierrine Consulting

Jun 2025 - Present (7 months)

Leveraged Excel for advanced scripting and data cleaning and conducted in-depth analysis with SPSS and Quantum to generate actionable insights supporting client recommendations.

Excel SPSS Quantum Data Cleaning Data Analysis Data Visualization Reporting SQL

Current

Artificial Intelligence Engineer

Current

Hermex Travels

Nov 2024 - Present (1 year 2 months)

Designed and deployed AI-driven solutions to optimize travel booking processes, developed machine learning models for predictive analytics and personalization, and improved operational efficiency.

Machine Learning Python Predictive Analytics Personalization Model Evaluation Data Engineering Cross Functional Collaboration

Automation Trainee

Coca-Cola HBC

Oct 2024 - May 2025 (7 months)

Gained hands-on experience designing, implementing, and optimizing automation systems, supported troubleshooting and maintenance to improve operational efficiency and reduce downtime.

Automation Troubleshooting Process Optimization Cross Functional Collaboration

Supply Chain Trainee

Coca-Cola HBC

May 2024 - Feb 2025 (9 months)

Rotated through manufacturing, logistics, procurement, and quality assurance to streamline operations and improve supply chain efficiency across procurement, warehouse, and distribution.

Supply Chain Logistics Procurement Warehouse Management Quality Assurance Process Improvement Cross Functional Collaboration Inventory Management

Data Analyst

Cognifyz Technologies

Aug 2024 - Jan 2025 (5 months)

Conducted data collection, cleaning, and analysis using Excel, SQL, and Power BI to identify trends and produce dashboards that informed business decisions.

Excel SQL Power BI Data Cleaning Data Analysis Dashboarding Reporting Data Visualization

Electrical Engineer

Eko Electricity Distribution Plc

Jan 2023 - Dec 2023 (11 months)

Assisted in inspection, testing, and maintenance of protective relays and circuit breakers, conducted fault analysis and troubleshooting to improve distribution reliability and reduce downtime.

Circuit Breakers Power Systems Relay Maintenance Field Operations

Data Entry Clerk

Light Gee Integrated Services

Jan 2017 - Sep 2022 (5 years 8 months)

Accurately entered and maintained sales data, verified records for accuracy, and generated reports to support sales performance analysis and process improvements.

Data Entry Data Validation Reporting Attention To Detail Database Management Excel Process Improvement Confidentiality

Engineer Intern

Toch Technologies

Apr 2020 - Oct 2020 (6 months)

Assisted with installation, testing, and maintenance of solar PV systems, performed site assessments and supported system design and troubleshooting for renewable energy projects.

Solar PV Installation Testing Troubleshooting Battery Storage

Education

Degrees, certifications, and relevant coursework

Madonna University Nigeria

Bachelor's degree, Electrical and Electronics Engineering

2017 - 2022

Completed a Bachelor's degree in Electrical and Electronics Engineering with coursework and practical experience in power systems, protection, and automation.