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Jovia Tumuhaise

@joviatumuhaise

I automate telecom data workflows and turn operational metrics into actionable insights.

Uganda
Message

At Airtel Uganda, I build automated KNIME workflows and advanced Excel models that turn large telecom datasets, inventory logs, and transaction streams into executive-ready operational insights. After three promotions from customer service to Data Analysis Administration, I now create PowerPoint reports that highlight productivity bottlenecks and performance trends.

I've also managed financial risk at EDPA Medical Services and led end-to-end accounting, ledger reconciliation, budgeting, and audit support at Liberty Group of Companies. My background combines accounting, risk management, data cleaning, automation, and customer operations across telecom, financial services, healthcare, and manufacturing.

Experience

Work history, roles, and key accomplishments

Airtel Uganda logoAU
Current

Data Analysis Administrator

Airtel Uganda

Aug 2021 - Present (5 years)

Design and deploy automated KNIME workflows to clean, blend, and process massive telecom datasets, minimizing manual spreadsheet processing. Utilize advanced Excel models to analyze performance trends and create visual dashboards, and formulate structured PowerPoint reports for executive management.

ES

Financial Risk Officer

Edpa Medical Services

Sep 2018 - Dec 2019 (1 year 3 months)

Monitored company transaction flows and evaluated operational data to detect, flag, and mitigate internal financial leakages. Maintained financial control spreadsheets in Excel, evaluating healthcare provider claims and tracking corporate risk exposures.

LC

Station Accountant

Liberty Group of Companies

Oct 2016 - Aug 2018 (1 year 10 months)

Spearheaded end-to-end accounting processes, posting day-to-day transaction records and reconciling general ledgers using QuickBooks. Constructed monthly balance sheets, profit-and-loss accounts, and budget variance analyses to keep regional station managers aligned.

FL

Data Clerk / Data Entrant

Fine Spinners Uganda Limited

Jan 2016 - Sep 2016 (8 months)

Transcribed high volumes of manufacturing logs, inventory entries, and logistics records into enterprise databases with 100% data entry accuracy. Conducted targeted data cleaning exercises to remove duplicates and fix formatting errors before uploading logs to primary storage.

Airtel Uganda logoAU

Customer Service Representative

Airtel Uganda

Managed high-volume subscriber inquiries, handled accounting and billing discrepancies, and resolved complex data plan issues to maximize client retention.

Education

Degrees, certifications, and relevant coursework

IU

Institute of Certified Public Accountants of Uganda

Certified Public Accountant, Accounting

2022 -

Pursuing Certified Public Accountant (CPA) qualification.

Makerere University logoMU

Makerere University

Bachelor of Commerce, Accounting

2011 - 2017

Grade: Second Class

Bachelor of Commerce in Accounting, awarded with Second Class Degree.

MS

Mandela Secondary School

Uganda Advanced Certificate of Education, General Education

2008 - 2009

Grade: 17 Points

Completed Uganda Advanced Certificate of Education with 17 points and 4 principal passes.

MS

Mandela Secondary School

Uganda Certificate of Education, General Education

2004 - 2007

Grade: Second Grade

Completed Uganda Certificate of Education with Second Grade.

Tech stack

Software and tools used professionally

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