Josue Rojas
@josuerojas
Industrial engineer specializing in workforce management, KPI-driven planning, and logistics optimization for SLA-compliant operations.
Costa RicaWhat I'm looking for
I’m an Industrial Engineer with over five years of experience in Workforce Management, operational planning, and logistics in high-demand environments. I’ve supported large-scale operations (800+ employees), focusing on resource optimization, KPI analysis, and Service Level Agreement (SLA) compliance. I use Advanced Excel to analyze data and build dashboards that help guide decisions.
In my most recent role, I developed hiring plans from demand forecasts, managed workforce allocation, and monitored turnover, staffing gaps, and operational efficiency—preparing executive reports and alerts for operational deviations. Previously, I optimized transportation routes, delivered about $20,000 in cost savings, and led a smooth transition to work-from-home before coordinating the return to on-site work.
Experience
Work history, roles, and key accomplishments
Developed hiring plans based on demand forecasts and operational requirements, managing workforce allocation to ensure timely coverage during rapid growth. Monitored KPIs such as turnover and staffing gaps, and prepared executive reports with alerts for operational deviations.
Education
Degrees, certifications, and relevant coursework
Universidad Fidélitas
Bachelor's Degree, Industrial Engineering
Earned a Bachelor's Degree in Industrial Engineering from Universidad Fidélitas.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
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