Looking for a job

Josue David Cruz Lopez

@josuedavidcruzlopez

Message

I build Python automation that validates AI outputs, APIs, and production behavior.

Costa Rica

Message

What I'm looking for

I'm looking to build reliable software and QA automation, especially validating AI systems, APIs, data workflows, and production behavior while growing through hands-on engineering collaboration.

I've built deterministic Python validation for AI outputs, APIs, data workflows, and application behavior. In IC Copilot V3, I created replay, regression, adversarial, and acceptance suites covering 318 passing tests, 8/8 replay scenarios, and 22/22 acceptance checks.

At Intel and Zuora, I've investigated enterprise and production failures, validated recovery, and delivered evidence-based engineering handoffs. I use Python, pytest, CI/CD, SQL, Docker, and structured defect investigation to make systems more reliable.

Experience

Work history, roles, and key accomplishments

Site Reliability Engineer II

Zuora

Apr 2026 - Jun 2026 (2 months)

Investigated production SaaS failures on AWS/EKS using PagerDuty, Grafana, Kibana/Elastic, service dependencies, configuration, and recent changes; validated recovery after corrective actions. Prepared actionable engineering handoffs with impact, timestamps, completed checks, observations, and remaining questions.

AWS Amazon EKS PagerDuty Grafana Kibana Elastic Python BASH PowerShell Incident Management Troubleshooting

IT Infrastructure Support Specialist

Intel Corporation

Aug 2024 - Dec 2025 (1 year 4 months)

Reproduced and isolated failures across Windows/Linux/UNIX application environments, comparing working and failing states and validating fixes by repeating the affected workflow. Built Python/Bash/PowerShell diagnostic and validation utilities for connectivity, environment checks, metadata, and log collection; resolved 153 enterprise incidents in the first production quarter with 100% SLA complian