José Luis Yáñez Ortega

Defined enterprise Power Platform architecture and governance strategy for global cybersecurity and operations initiatives. Delivered automation initiatives generating approximately 60% operational efficiency gains.

Led technical solution design across three concurrent projects for U.S.-based clients. Implemented automation solutions reducing operational effort by up to 80% and data-entry activities by 70%.

Led nationwide digital transformation initiatives supporting healthcare operations. Managed 42 direct and 150 indirect collaborators and implemented the VUAD modernization initiative, reducing processing times by 80%.

Designed and delivered Power Apps solutions for Citrofrut, improving usability and streamlining business processes through low-code application development.

Developed executive Power BI solutions consolidating sales, customer and product analytics for Thermo Fisher Scientific. Implemented Power Apps solutions eliminating manual data maintenance activities.

Developed Power BI dashboards for The Estée Lauder Companies warehouse operations. Designed SQL Server ETL processes that reduced manual effort by 80%.

Coordinated software development teams delivering projects for Banamex Customer Technical Support operations. Defined tasks, deliverables and SLA frameworks for the on-site Technical Support team.

Led technology operations for a 50-employee organization, overseeing the implementation of a corporate portal, internally developed ERP and IT service management platform. Managed technology procurement, software licensing and vendor relationships.

Contributed to the development of ERP and operational applications for MSD Animal Health using C# and Visual Basic. Supported software quality assurance activities through unit testing and defect resolution.

Developed executive KPI frameworks supporting management visibility across Mexico, Spain and Germany operations. Maintained and optimized ATM operational databases across multiple international markets.

Automated property tax receipt generation processes using Visual FoxPro. Developed financial and delinquency reporting solutions supporting tenant and property owner management.

Pursuing a Power BI Diploma, expected completion in January 2026.

Completed a Master of Science in Gamification and Transmedia Narrative.

Completed a Master of Science in Information Technology Management.

Earned the Computer Hacking Forensic Investigator certification.

Completed the Ethical Hacker and Countermeasures certification.

Completed an IT Diploma.

Completed a Neuro-Linguistic Programming certification.

Earned a Bachelor's Degree in Applied Mathematics and Computation.