@josipbeli
IT Officer at AIDA Cruises, improving onboard IT operations and streamlining help desk support for passengers and crew.
CroatiaAt AIDA Cruises, I provide technical guidance that helps streamline help desk support and computer hardware management, supporting a seamless digital experience for passengers and crew.
I focus on technical support and efficient IT operations, while strengthening collaboration and respect within the IT department. I value solidarity and continuous learning as part of maintaining high-performance systems.
Work history, roles, and key accomplishments
Worked as IT Officer at AIDA Cruises.
Worked as IT Technician at AIDA Cruises.
Worked as IT Specialist at Combis d.o.o..
Worked as Store Manager at Stanić Group.
Worked as Store Manager at Lidl Hrvatska.
Worked as Floor Manager at bauMax AG.
Metro Cash & Carry Croatia
Oct 2005 - Sep 2007 (1 year 11 months)
Worked as IT Operator at Metro Cash & Carry Croatia.
Degrees, certifications, and relevant coursework
Google IT Support Specialization
Oct 2025
ServiceNow IT Leadership Professional Certificate
Jul 2025
Basic training STCW VI/I
Jul 2022 · Expires Jul 2027
Passenger ship safety STCW V/2
Jul 2022 · Expires Jul 2027
Seafarer With Designated Security Duties STCW VI/6-2
Apr 2018
CCNA Academy, Information Technology
2017 - 2017
Security Awarenes STCW VI/6-1
Sep 2017
ECDL Specialist, Information Technology
2010 - 2010
High School, Industrial Technology/Technician
2000 - 2004
High school where I learned how to work with hand and power tools, as well as with lathes, mills, drills, grinders, also with CNC machines and various types of computers.
Software and tools used professionally
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