Joshua M

Business Analyst | Data amp; Operations Analytics | SQL • Excel • Power BI • Tableau

I’m a Business Analyst and Data amp; Operations Analytics professional with 1 year of hands-on experience at ITC Limited in manufacturing operations, combined with practical training and project experience in business and data analytics.

At ITC Foods, I worked across production planning, material availability, process monitoring, quality, yield, BOM consumption, cost control, NPD trials, preventive maintenance, SAP reporting, and operational problem-solving. This experience developed my ability to understand business processes, identify operational gaps, analyze data, and work with cross-functional teams to support business decisions.

I have since built practical analytics skills in SQL/MySQL, Microsoft Excel, Power BI, Power Query, DAX, Tableau, and Python, applying them to business-focused projects involving revenue, profitability, operations, customer behavior, and performance analysis. Selected analytics work includes: • Marketplace Revenue Leakage Analysis — analyzed ₹45+ lakh in revenue leakage and identified major discount, payment, logistics, and return cost drivers. • Hotel Booking Analytics — analyzed 5,000+ bookings to identify cancellation patterns, revenue drivers, and business opportunities. • Zomato Order amp; Restaurant Analysis — analyzed 14,800+ orders across 500 restaurants using SQL, Power Query, DAX, and Power BI.

My core areas include Business Analysis, Data Analysis, Operations Analytics, KPI Reporting, Process Analysis, Root Cause Analysis, Business Process Improvement, and Data-Driven Decision Making. I’m currently seeking opportunities in Business Analysis, Data Analytics, Operations Analytics, Business Intelligence, and Supply Chain Analytics, where I can combine my manufacturing experience with analytical and problem-solving skills to support better business decisions.

Tools: SQL/MySQL | Excel | Power BI | Power Query | DAX | Tableau | Python | Pandas | NumPy