I'm looking for a fully remote analyst role where I can use SQL, reporting, and operational analytics to find problems early, quantify impact, and help teams make better decisions.
Looking for a job
Joshua Hess
@joshuahess
Data & Operations Analyst | SQL, Excel & Dashboard Reporting | 18-Year Military Veteran | Active Secret Clearance | Remote (US Mountain Time)
United StatesWhat I'm looking for
I'm an operations and data analyst with five years at Amazon, where I've spent my time turning messy operational data into things people can actually act on. Most of my work is SQL and Excel: pulling from multiple systems, reconciling it, and building the reporting that leadership uses to make decisions.
A few things I've built. On Amazon's inbound network I created SQL-based reporting from scratch that tracked 12,000+ assets, flagged the outliers nobody had visibility into, and drove a 37.7% reduction in long-dwelling inventory. On the Amazon Business side I track delivery performance across 350+ commercial accounts and recently used internal AI development tools to replace a manual tracking process with an automated query and dashboard, which surfaced roughly 674 daily packages of new opportunity for one facility in its first month. I also led a 7-person specialist team and rebuilt a standard operating procedure that about 30 people still work from.
Before Amazon, and alongside it, I've served 18 years between the U.S. Navy and the Army Reserve. I hold an active Secret clearance and I'm still drilling as an NCO. That background is where I learned to work in environments where documentation, accountability, and getting it right the first time actually matter.
I'm looking for fully remote analyst work; operations, data, reporting, business analysis, or supply chain analytics. I'm in Arizona on Mountain Time and comfortable overlapping with US Eastern or Pacific hours. Strongest in SQL, Excel, KPI development, and building reporting that non-technical people can use.
Experience
Work history, roles, and key accomplishments
Current
Operate a fuel distribution point, coordinating with receiving units to plan and execute fuel issue and tracking distribution volumes and inventory accountability under federal regulatory and safety standards. Identify equipment faults and coordinate maintenance to sustain readiness. Lead, train, and mentor soldiers. Hold an active Secret clearance.
Current
Analyzed B2B delivery performance across 350+ commercial accounts using SQL and Excel. Built recurring and ad-hoc reporting for leadership, flagged underperforming accounts against thresholds, and recommended corrective action. Replaced a manual tracking process with an automated query and dashboard that surfaced ~674 daily packages of new opportunity in its first month.
Owned regional capacity strategy across multiple facilities. Built SQL reporting tracking 12,000+ assets network-wide, identifying bottlenecks and outliers that drove a 37.7% reduction in long-dwelling inventory. Managed carrier performance metrics and corrective action plans. Led a 7-person specialist team, improving triage response time 20%+ through process standardization.
Ran daily inbound scheduling and carrier coordination for cross-dock and Sort Center operations in a 24/7 environment. Recovered exceptions, resolved carrier performance and delivery issues, and documented recurring problems into process improvements.
Performed diagnostics, maintenance, and compliance testing on radar and electronic systems. Identified parts requirements for repairs and coordinated with supply to restore systems. Managed the test equipment certification program, tracking calibration schedules and certification status. Honorable discharge.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Bachelor of Science, Criminal Justice Administration
2015 - 2017
Grade: 3.28
Activities and societies: Bachelor of Science in Criminal Justice
Bachelor of Science in Criminal Justice Administration from the University of Phoenix, completed in April 2017.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
75k-110k USD
Job categories
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