Benjamin Rankin

As a Senior Data Analyst with over 5 years of experience, I have honed my skills in analytics and operations leadership, particularly during my tenure at ThredUp. My journey began in the U.S. Army, where I developed high-stakes leadership abilities that have been instrumental in my professional growth. I excel at leveraging data to drive strategic business decisions, build robust ETL pipelines, and enhance customer experience outcomes.

At ThredUp, I led analytics for several high-priority operations initiatives, collaborating closely with the VP of Operations to shape executive-level resource allocation and policy changes. My work in evaluating NLP sentiment models significantly improved our understanding of customer sentiment, leading to impactful business decisions. I take pride in transforming raw data into actionable insights, enabling teams to focus on high-impact areas that enhance customer satisfaction and retention.

My rapid promotions from Warehouse Operator to Operations Manager at ThredUp demonstrate my commitment to excellence and my ability to drive efficiency improvements. I am passionate about using my analytical skills to optimize operations and deliver measurable results, and I am eager to bring this expertise to new challenges in the data analytics field.