Joshua Fitzwater
@joshuafitzwater
Detail-oriented finance professional with expertise in loan origination.
What I'm looking for
I am a detail-oriented and analytical finance professional with over 6 years of experience in financial services, specializing in loan origination, credit analysis, and regulatory compliance. My journey has been marked by a proven track record of managing branch operations and enhancing customer engagement while ensuring financial reporting accuracy and internal auditing integrity.
Currently, I am completing my Bachelor's in Accountancy to further solidify my expertise in the field. In my role as General Manager at TitleMax, I lead financial operations, achieving key performance indicators across various metrics. My commitment to delivering exceptional customer service has fostered a customer-first environment, where I address client concerns professionally and promote loyalty.
Previously, as Branch Manager at Tower Loan, I managed the full-cycle loan processes and reconciled monthly financials, while maintaining long-term client relationships. My experience also includes roles that required meticulous financial record-keeping and staff training, ensuring that my teams are equipped to provide the best service possible.
Experience
Work history, roles, and key accomplishments
General Manager
TitleMax
Jan 2023 - Present (2 years 5 months)
Led financial operations and performance, achieving key performance indicators across loan origination, collections, and compliance. Trained staff in account management, reporting, and regulatory procedures while delivering exceptional customer service and overseeing daily cash management.
Branch Manager
Tower Loan
May 2018 - Jan 2023 (4 years 8 months)
Managed full-cycle loan processes, including application review, underwriting, approval, and compliance with lending laws. Reconciled monthly office financials, created financial reports, and maintained long-term client relationships.
Direct Support Professional / Lead Staff
Sunnyhill Inc.
May 2016 - Mar 2018 (1 year 10 months)
Maintained accurate client financial and medical records, submitting bi-weekly reports. Coordinated logistics and staff for multiple care sites while overseeing budget allocations.
Manager
Family Video
Sep 2015 - Oct 2017 (2 years 1 month)
Provided a welcoming environment for customers, ensuring positive experiences and personalized recommendations. Managed cash handling, deposits, and reconciliation, while also scheduling and supervising staff.
Education
Degrees, certifications, and relevant coursework
Central Methodist University
Bachelor's of Accountancy, Accountancy
Currently completing a Bachelor's in Accountancy to further solidify expertise in the field. This program focuses on advanced accounting principles and practices.
Mineral Area College
Associate's Degree, Business Management (Accounting Focus)
Obtained an Associate's Degree with a focus on Business Management and Accounting. This program provided foundational knowledge in business operations and financial principles.
West County High School
High School Diploma, General Studies
Graduated from West County High School in 2015. This provided a strong educational foundation for future studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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