Open to opportunities

Chukwuemeka Onu-Okpara

@joshuacj

Message

Professional with experience in procurement, operations, customer service, and content writing.

Ghana

Message

What I'm looking for

I am seeking a role that offers opportunities for professional growth and values collaboration.

I am a dedicated procurement officer with a strong background in logistics and supply chain management. My experience at BetterCotton has equipped me with the skills to draft and review procurement contracts, ensuring compliance and mitigating risks across various categories. I pride myself on building and maintaining positive relationships with stakeholders, which has been crucial in my role to promote procurement values and policies.

Previously, I worked as an Operations Administrator at Czarnikow Group Limited, where I managed the processing of purchase orders and allocated significant funds in the accounts receivable module. My attention to detail and problem-solving abilities have allowed me to effectively resolve logistics-related issues and ensure smooth operations. I have also gained valuable experience in customer service and content writing, which has honed my communication and collaboration skills.

I also experience working in customer support and content writing, where I have built knowledge of relationship-building, case management, and great interpersonal and communication skills. I have also built proficiency in software such as Notion, Monday.com, Salesforce, and Microsoft 365 with an aptitude for technology.

Experience

Work history, roles, and key accomplishments

Current

Procurement and Contracting Officer

Current

BetterCotton

Jun 2023 - Present (2 years)

Responsible for drafting and reviewing procurement contracts, supporting the end-to-end procurement life cycle, and maintaining a contracts database for over 1000 suppliers. Built relationships with stakeholders and provided operational customer support for contract inquiries.

Procurement Contract Management Vendor Relations Risk Mitigation Customer Support RFP Compliance Database Management

Operations Administrator

Czarnikow Group Limited

Jan 2023 - May 2023 (4 months)

Processed purchase orders for over 2,000 metric tons of sugar weekly and managed accounts receivable for payments to suppliers. Resolved logistics-related issues and ensured timely payment settlements.

Accounts Receivable Logistics Payment Processing Contract Management Problem Solving Communication

Support Worker

Newcross/NursePlus

Oct 2021 - Jan 2023 (1 year 3 months)

Analyzed and followed care plans for patients to ensure safety, supported senior carers with administrative duties, and provided person-centered care in various health settings.

Patient Care Administrative Support Communication Empathy Team Collaboration

Content Writer and Editor

Upwork

Mar 2020 - Sep 2021 (1 year 6 months)

Proofread and edited articles across various niches, utilized SEO software for content optimization, and managed projects using productivity tools while meeting tight deadlines.

Content Writing Editing SEO Project Management Proofreading Client Communication Time Management Notion

Customer Service Executive

Dankani Guest Palace Hotel

Nov 2018 - Feb 2020 (1 year 3 months)

Managed customer service interactions, resolved complaints, and coordinated front desk operations for over 1000 guests monthly while upselling additional services.

Customer Service Communication Upselling Team Collaboration

Quality Assurance Intern

Nigerian Bottling Company

Jan 2017 - Jun 2017 (5 months)

Assisted in analyzing drink samples and created cleaning rosters for laboratory equipment, improving sterilization and reducing contamination.

Quality Assurance Team Collaboration

Education

Degrees, certifications, and relevant coursework

University of Hull

Master of Science, Logistics and Supply Chain Management

2021 - 2022

Completed a Master of Science in Logistics and Supply Chain Management, focusing on the complexities of logistics operations and supply chain strategies.