Joseph Wetmore
@josephwetmore
PMP-certified Technical Project Manager with 10+ years of experience.
What I'm looking for
As a PMP-certified Technical Project Manager with over a decade of experience, I specialize in leading healthcare technology initiatives that enhance patient care outcomes. My journey has been marked by a proven track record in directing cross-functional projects, scaling partner networks, and driving product enhancements that not only boost revenue but also optimize operational processes.
At Practice Fusion, I have successfully directed more than 75 interface implementations annually with external diagnostic partners, significantly contributing to an expected $4M in recurring revenue. My role as a Product Owner has allowed me to define feature functionality that minimizes adoption efforts while maximizing value. I take pride in my ability to strategize and execute complex projects, such as the AWS migration of partner-facing APIs, which saved the company $40k annually without impacting partners.
My commitment to improving processes is evident through my leadership in automating interface expiration processes and enhancing documentation, which has led to increased usage rates and reduced support escalations. I am passionate about building scalable products that not only meet business needs but also improve patient care outcomes.
Experience
Work history, roles, and key accomplishments
Senior Technical Project Manager
Practice Fusion
Jan 2020 - Present (5 years 5 months)
Led over 75 interface implementations annually with external diagnostic partners, optimizing operational processes and enhancing product features. Directed major expansion efforts expected to generate over $4M in recurring revenue while improving patient care outcomes through scalable product development.
Technical Project Manager
Practice Fusion
Apr 2018 - Jan 2020 (1 year 9 months)
Collaborated with cross-functional teams to enhance partner features, automate processes, and improve documentation. Played a key role in security upgrades and culture initiatives, significantly reducing downtime and support escalations.
Associate Technical Project Manager
Practice Fusion
Jan 2016 - Apr 2018 (2 years 3 months)
Guided partners through web service connectivity and testing phases, significantly improving user experience and reducing issue resolution times. Developed features that streamlined processes and enhanced product usability.
Sr. Customer Service Representative
Practice Fusion
Jul 2014 - Oct 2015 (1 year 3 months)
Served as a liaison to the Product and Development team, improving bug fix timelines and achieving high customer satisfaction ratings. Contributed to team success through effective communication and problem-solving.
Education
Degrees, certifications, and relevant coursework
University of California, Los Angeles
Bachelor of Science, Human Biology & Society
2010 - 2014
Studied Human Biology and Society with a minor in Public Health, focusing on the intersection of biological sciences and societal issues.
Availability
Location
Authorized to work in
Website
linkedin.com/in/joeyw3Job categories
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