JOSEPH Ndung'u
@josephndungu2
Public relations professional leveraging media relations, event promotion, and communication strategy to deliver measurable brand impact.
What I'm looking for
I’m a proactive, results-driven public relations graduate with hands-on experience in customer service, media relations, and communication strategy across both government and private sectors. I focus on strong client relations, clear messaging, and practical execution that supports corporate goals.
Through my internships at the Ministry of Regional Development Authority and HACO Tiger Brands Kenya, I analyzed media coverage, prepared detailed reports, and helped write and edit press releases, brochures, and communication materials. I also assisted with market research and evaluation, translating insights into actionable communication work.
In my PR and customer service roles, I organized promotional activities such as open days, exhibitions, and tours, and supported promotional campaign planning and media liaison. I handled frontline inquiries, maintained and updated client documentation, and contributed to community outreach efforts.
I’m especially drawn to communication that’s research-informed and crisis-ready—built on conflict resolution, crisis communication awareness, and polished content. With proficiency in MS Office and editing software, I’m ready to bring reliable execution, writing strength, and adaptability to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Customer Service & PR Intern
Kiambu Unity Finance
Jun 2017 - Dec 2018 (1 year 6 months)
Provided frontline customer service, handled inquiries, and maintained client documentation. Supported communication campaigns and community outreach initiatives.
Customer Service & PR Intern
Haco Tiger Brands Kenya
Apr 2014 - Dec 2015 (1 year 8 months)
Managed client files and processed product orders while supporting customer service delivery. Organized PR events and assisted with promotional campaign planning and media liaison.
Public Relations Intern
Ministry of Regional Development Authority
Apr 2012 - Aug 2012 (4 months)
Analyzed media coverage and prepared detailed reports to support regional development communications. Assisted with market research and wrote/edited press releases, brochures, and reports.
Education
Degrees, certifications, and relevant coursework
Moi University, Nairobi Campus
Bachelor of Science in Communication (Public Relations), Public Relations
2015 - 2017
Completed a Bachelor of Science in Communication (Public Relations) at Moi University, Nairobi Campus from 2015 to 2017.
Multimedia University of Kenya
Diploma in Mass Communication, Mass Communication
2011 - 2013
Earned a Diploma in Mass Communication at Multimedia University of Kenya from 2011 to 2013.
Multimedia University of Kenya
Certificate in Mass Communication, Mass Communication
2010 - 2011
Completed a Certificate in Mass Communication at Multimedia University of Kenya from 2010 to 2011.
St. Luke’s Boys Secondary School, Nakuru
Certificate of Secondary Education (KCSE)
2006 - 2008
Attained a Certificate of Secondary Education (KCSE) at St. Luke’s Boys Secondary School in Nakuru from 2006 to 2008.
Kavutiri High School, Embu
2004 - 2005
Attended Kavutiri High School in Embu from 2004 to 2005.
Availability
Location
Authorized to work in
Job categories
Skills
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