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Joseph BranchJB
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Joseph Branch

@josephbranch

Data Analyst with 3+ years leveraging Excel, Power BI, Power Apps, and Power Automate to turn data into insights.

United States
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What I'm looking for

I’m looking for a role where I can analyze data in Excel and Power BI, build Power Apps, and automate workflows with Power Automate to improve efficiency—while collaborating cross-functionally and maintaining data confidentiality.

I’m a Data Analyst with 3+ years of experience turning messy information into clearer, usable insights. I develop and implement systems and procedures that improve efficiency, productivity, and accuracy.

In my most recent role, I developed Power App solutions using SharePoint Lists and Dataverse to strengthen data management and accessibility. I analyze and interpret data in Excel to identify patterns and trends, collaborate with the Power BI team to deliver actionable insights, and automate repetitive work through Power Automate Flows. I also maintain CRM database records, create custom fields and dashboards, generate weekly/monthly/ad-hoc CRM reports, and streamline lead management to improve conversion rates.

Earlier in my career, I worked as an Administrative Specialist, updating MS Teams and SharePoint with SOPs and workflows, organizing records and agendas for strong traceability, and creating training videos using PowerPoint and MS Teams. Before that, as a Communications Specialist, I managed multiple projects while providing Medicare/Medicare Advantage support, monitoring calls, and using strong editing skills to communicate key messages—backed by professionalism, confidentiality, and a positive, fast-paced mindset. I also earned a Google Data Analytics Capstone Certificate to deepen my analytics foundation.

Experience

Work history, roles, and key accomplishments

AD

Administrative Specialist

Adult Care Licensure Section, DHHS

Oct 2019 - Jun 2021 (1 year 8 months)

Updated MS Teams and SharePoint with department SOPs and workflows to improve organization and efficiency. Managed records and contract documentation, created training videos with PowerPoint and MS Teams, and handled overdue penalty payments with accurate financial record-keeping.

SI

Communications Specialist

SHIIP, North Carolina Department of Insurance

Dec 2009 - Oct 2019 (9 years 10 months)

Managed multiple concurrent projects while maintaining client satisfaction and professionalism with company leadership. Monitored calls and provided accurate responses related to Medicare and Medicare Advantage Plans, using strong editing skills to communicate key messages and values.

Education

Degrees, certifications, and relevant coursework

EI

East Coast Polytechnic Institute

Google Data Analytics Capstone Certificate, Data Analytics

Completed the Google Data Analytics Capstone Certificate program at East Coast Polytechnic Institute.

Tech stack

Software and tools used professionally

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