Operations and Quality professional with over 10 years of experience in the beverage manufacturing industry. Throughout my career I have led brewing operations, built and managed quality and food safety systems, driven cross-functional improvement projects, and developed high-performing teams. I am comfortable managing multiple priorities at the same time and working in fast-paced environments. Currently leading brewing operations at one of Central America's largest beer production facilities.
Open to opportunities
Jorge Méndez
@jorgemndez
Operations Manager | Business Performance | Continuous Improvement
El SalvadorExperience
Work history, roles, and key accomplishments
Current
Lead end-to-end operations at a 2M HL/year facility, managing crew scheduling, production planning, and logistics. Track costs and efficiency metrics daily, escalate risks early, and keep reporting current. Coordinate external contractors and monitor performance. Lead a multidisciplinary team, set performance standards, and ensure every workstream has a clear owner and deadline
Led a team covering full operations from raw material intake to final dispatch, maintaining quality and performance at every stage. Managed KPI dashboards and presented monthly results to senior leadership. Handled consumer complaints and escalations end to end, reaching zero unresolved cases over three consecutive years. Applied agile practices to keep projects on track and teams aligned
Managed daily brewing operations in a high-volume manufacturing environment, ensuring production continuity and performance. Led teams of technicians and engineers, coordinating resources and priorities. Monitored operational KPIs and implemented actions to improve efficiency and reduce losses. Coordinated across Quality, Maintenance, Logistics, and Planning to achieve production goals.
Education
Degrees, certifications, and relevant coursework
UC
Universidad Centroamericana 'José Simeón Cañas'
Ingeniero Químico
2009 - 2014
UC
Universidad Centroamericana José Simeón Cañas
Chemical Engineer, Chemical Engineering
2009 - 2014
Earned an Ingeniero Químico (Chemical Engineering) degree at Universidad Centroamericana José Simeón Cañas from 2009 to 2014.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
El SalvadorAuthorized to work in
Salary expectations
35k-50k USD
Social media
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