Open to opportunities

Jore Kusi

@jorekusi

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Dynamic Data Analyst with a proven track record in data insights.

Zimbabwe

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What I'm looking for

I seek a role that allows me to leverage my data analysis skills in a collaborative environment, focusing on strategic decision-making and process improvement.

I am a dynamic Data Analyst with a proven track record at Data Cubicles, where I honed my skills in leveraging SQL and data visualization tools to uncover insights that drive strategic decisions. My experience at Sovereign Pharmaceuticals has allowed me to lead business requirements gathering and perform in-depth data analysis, ensuring that project deliverables are met within scope and timeline.

Throughout my career, I have been dedicated to improving process efficiency by documenting data flows, architecture, and system integrations. I have applied ETL/Data Integration best practices to streamline data processing and migration, optimizing database structures for performance. My passion for databases drives me to seek answers to unseen questions in data, presenting these insights through clear visualizations that facilitate informed decision-making.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

Sovereign Pharmaceuticals

Aug 2024 - Present (10 months)

Led business requirements gathering and performed in-depth data analysis to drive strategic decision-making. Documented data flows, architecture, and system integrations to improve process efficiency. Managed deadlines, risks, and issues, maintaining project deliverables within scope and timeline.

SQL Data Analysis ETL Data Warehousing Project Management Data Architecture

Data Analyst

Data Cubicals

Aug 2017 - Present (7 years 10 months)

Monitored ongoing performance of implemented solutions by tracking key metrics over time. Identified opportunities for process improvement within organization by analyzing operational metrics and KPIs. Analyzed large data sets to identify trends and patterns.

Data Analysis KPI Tracking Data Cleaning Database Design MS Excel

Customer Advisor 2

Conduent

May 2016 - Present (9 years 1 month)

Maintained customer records by updating account information in database. Utilized various software programs such as CRM systems, order management tools, and communication platforms effectively. Managed difficult customer situations with professionalism and empathy.

CRM Systems Customer Service Data Entry Communication Problem Solving Customer Feedback Analysis

Education

Degrees, certifications, and relevant coursework

DETROIT School for the Arts

Certificate, SQL Course

Completed a comprehensive SQL course, gaining proficiency in database querying and management. Acquired practical skills in data manipulation and analysis using SQL.

DETROIT School for the Arts

Certificate, SQL Bootcamp

Successfully completed a rigorous SQL bootcamp, enhancing advanced SQL skills for data analysis. Developed expertise in complex queries, database design, and optimization techniques.