Jordan Kilson

Manage digital case and document workflows in Microsoft Dynamics, reviewing information for accuracy and completeness. Selected to shadow-train new hires and improve department guidebooks and procedures.

Produced location-based videos featuring public landmarks and cultural areas, combining narration and visual storytelling. Planned and delivered multimedia datasets for AI training projects.

Evaluated English-language, grammar, and writing assignments, along with ESL audio assessments, against detailed scoring rubrics. Maintained 93% inter-rater reliability by applying nuanced criteria consistently.

Reviewed complex employee-benefit materials for accuracy, completeness, and required information while managing sensitive records across overlapping digital workflows.

MBA in Marketing with selected coursework in Digital Marketing, Social Media, and AI in Marketing & Development. MBA practicum included research and recommendations across marketing, communications, ethics, finance, and operations.

Bachelor of Science in Paralegal Studies from an ABA-Approved Program, with writing- and research-intensive study emphasizing analytical writing, source evaluation, citation, editing, and clear communication of complex information.