Jonny Spittal

Planned and dispatched engineers throughout various areas of Scotland. Maintained and managed key customer accounts, handling incoming calls and general administration through Outlook, Excel, and general office systems.

Trained as an air traffic controller, dealing with high-pressure simulator environments controlling aircraft. Completed aerodrome and basic courses, applying rules and procedures in a safety-critical and pressured environment.

Handled incoming calls, processed payments, and dispatched technicians. Maintained and managed key customer accounts for a commercial kitchen equipment servicing company.

Taught English to adults and children for over three years. Performed administrative and communicative responsibilities, including using Excel and answering telephones.

Handled incoming calls, high-value purchases, and withdrawals in a call center environment. Managed customer queries, death claims, and complaints, regularly using various banking systems and Excel.

Started as bar staff and was promoted to full-time Supervisor, managing shifts, deliveries, cashing up, and stock orders. Responsible for first aid, social media handling, general office duties, and staff recruitment.

Developed a deep understanding of the teaching profession, child development and how to develop children in a physical, social, emotional and cognitive capacity. The degree involved practical teaching responsibilities through outlook, excel and general office systems experience as well as a combined period of 24 weeks full time teaching in Scottish primary and secondary schools.

Completed high school education at Shawlands Academy. Achieved strong grades in various subjects, including an A in English and Physical Education.