Open to opportunities

JONES GRACE

@jonesgrace

Message

I streamline office operations, calendars, records, and customer support.

Nigeria

Message

What I'm looking for

I'm looking for an administrative, data entry, or customer service role where I can improve office efficiency, maintain accurate records, support teams and management, and continue developing my digital and administrative skills.

I've supported management at Primarald Limited by coordinating executive calendars, meetings, correspondence, filing systems, office supplies, and confidential information. I keep day-to-day office operations organized while preparing accurate reports and maintaining clear communication with staff and visitors.

Previously, at Igbinobaro Nigeria Limited, I entered and verified more than 20,000 records with 99% accuracy and performed quality checks to strengthen data integrity. At Trekmis Nigeria Limited, I responded to customer inquiries across phone, email, and in-person channels, resolved complaints professionally, and collaborated with internal teams on customer issues.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Primarald Limited

Aug 2025 - Dec 2025 (4 months)

Provided comprehensive administrative support to management, ensuring smooth day-to-day office operations. Managed executive calendars, scheduled meetings, and coordinated appointments to improve workflow efficiency.

Google Workspace CRM Systems Scheduling Data Entry Report Writing Time Management

Data Entry Specialist

Igbinobaro Nigeria Limited

Aug 2020 - Dec 2021 (1 year 4 months)

Entered and verified more than 20,000 records with 99% accuracy. Performed quality assurance checks to improve data integrity.

Data Entry Quality Assurance Database Management Report Generation

Customer Service Representative

Trekmis Nigeria Limited

Apr 2018 - Jun 2020 (2 years 2 months)

Responded to customer inquiries by phone, email, and in person. Resolved complaints professionally and collaborated with internal teams to resolve customer issues.

Customer Service Problem Solving Collaboration