Jonathan Urrea

Provide AV and IT support for weekly livestreams, ensuring reliable broadcasts and resolving technical issues during services.

Lead platform ownership of F5 BIG-IP, Infoblox DNS/IPAM, Silverpeak SD‑WAN and Akamai CDN to ensure high availability and compliance; implemented IAM onboarding via CyberArk and conducted incident response and DR planning.

Led a 5‑member team delivering F5, Arbor Netscout and Imperva solutions; executed 100+ F5 upgrades and patched critical CVEs across 15+ companies while migrating customers to vCMP Viprion.

Implemented F5 clusters in hybrid environments, delivered 100+ hours of ASM workshops and deployed F5 in GCP to optimize GTM traffic, reducing support tickets and improving security baselines.

Migrated NetScaler to F5 ASM for banking clients, managed Check Point and Fortinet firewalls, supported PCI compliance and deployed enterprise IAM solutions to enhance delivery and security.

Taught CCNA modules including routing & switching and scaling, delivered hands-on labs and exam preparation to students over a four-year period.

Completed an Advanced Diploma in Computer Systems with a specialization in Networking at Centennial College in Toronto.

Completed Cisco Networking Academy Instructor qualification and served as a CCNA instructor delivering networking courses and lab training.

Earned a Bachelor of Science in Computer Science from the Central University of Venezuela.