Open to opportunities

Jonathan Smith

@jonathansmith1

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Senior Business Analyst with expertise in data governance and management.

United States

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What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a seasoned Senior Business Analyst with extensive experience in data governance and management, particularly within large-scale organizations like Starbucks and Amazon Web Services. My career has been defined by my ability to lead cross-functional teams, develop strategic initiatives, and implement data management frameworks that enhance data quality and reliability.

Throughout my tenure, I have successfully managed product launches, driven revenue retention, and established best practices in data management. My analytical skills have enabled me to define key performance metrics and develop actionable insights that support business objectives. I am passionate about leveraging my problem-solving abilities to build and improve complex systems, ensuring that data governance aligns with organizational goals.

Experience

Work history, roles, and key accomplishments

Senior Business Analyst

Starbucks

Dec 2024 - Present (8 months)

Developed and led a data governance team to maintain reliable enterprise-level specification data in a new specification management system (Specright). Educated business partners in data management best practices to ensure efficient processes and accurate data.

Data Governance Data Management Jira Service Now Data Modeling ServiceNow

Senior Program Manager

Zillow Group

Jul 2022 - Present (3 years 1 month)

Collaborated cross-functionally to drive large-scale monetization initiatives, managing national product launches for over 250 MLS entities. Retained over $6M in annual revenue and increased new customer volume by 25%.

Program Management Product Launches Strategic Recommendations Agile Framework Databricks Financial Reporting Cross Functional Collaboration

Technical Program Manager

Amazon Web Services

Apr 2017 - Present (8 years 4 months)

Developed and managed data management and governance functions, frameworks, and mechanisms for the Professional Services organization to improve data quality and reliability. Defined user access rights and permissions in Salesforce, centralized data warehouse, and Tableau.

Data Management Data Governance Salesforce Tableau Data Quality Change Management

Senior Data Engineer

Russell Investments

Sep 2012 - Present (12 years 11 months)

Conducted product lifecycle management activities, gathering business requirements and partnering with developers to scope features. Managed internal and external system integrations, developing SQL scripts for data extraction, transformation, loading, and publishing.

Product Lifecycle Management SQL ETL Data Integration Java Data Validation

Education

Degrees, certifications, and relevant coursework

Seattle University

Bachelor of Arts, Business Administration/Finance

2008 - 2012

Studied Business Administration with a focus on Finance. Gained foundational knowledge in business operations, financial principles, and economic analysis.