Jonathan Jose

Enter, track and update records for 10–20 concurrent service requests per week across a 1,000+ vehicle fleet using WEBIQ and Microsoft Excel, maintaining 100% digital capture. Own the full data lifecycle of each request as the single point of reference for 3 stakeholder groups.

Maintained shipping documentation and operational records with 99% accuracy, supporting audit-readiness and process reliability. Tracked shipment and fulfilment data across 3 distributed teams through ERP systems.

Entered and maintained product listing and stock/inventory data across 1,500+ individual SKUs on Takealot, Amazon and Shopify. Kept stock and pricing data accurate across marketplace platforms, identifying and correcting discrepancies.

Built and maintained centralised digital client records, issuing confirmation letters, reports and FICA compliance documents accurately and on time. Designed and rolled out reusable data-entry and reporting templates.

Counted stock, updated inventory records and reported discrepancies with a focus on accuracy and consistency. Received and logged deliveries; picked, packed and shipped customer orders accurately and on time.

Completed the Pastel Accounting certification.

Completed the Power BI / Data Analytics certification.

Pursued a degree in Business Management at the University of South Africa.

Completed a Higher Certificate in Economic and Management Sciences at the University of South Africa.

Completed a short course in Advanced Project Management at IQ Academy.

Completed the Google AI Essentials certification.

Completed the Microsoft Copilot for Microsoft 365 Fundamentals certification.

Completed the IBM SkillsBuild AI Foundations for Business certification.

Completed the Prompt Engineering for ChatGPT certification via Coursera.

Completed the Sage Accounting Business Cloud certification.