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Jonathan CampbellJC
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Jonathan Campbell

@jonathancampbell

Staff Software Engineer at Ontra building event-driven contract workflows and AI-assisted products for private capital markets.

United States
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At Ontra, I designed and implemented Servo, an event-driven framework that lets applications respond to document events with deterministic and LLM-based actions. I also unified six competing document data designs and integrated AI predictions into document SLA tracking.

At SamCart, I architected and built Checkout Anywhere, an embeddable checkout integrated with Stripe and PayPal. I scaled it to handle 15+ checkouts per second for Black Friday/Cyber Monday and built commerce tools for Creator Studio, a multi-agent AI assistant.

At Kroll Bond Rating Agency (KBRA), I designed, prototyped, coded, and managed the Ratings Management System for credit ratings publication and SEC compliance. I grew the engineering organization from 1 to 60 engineers and helped move custom applications to Azure and AWS.

Experience

Work history, roles, and key accomplishments

TI

Director of Engineering

The Predictive Index

Aug 2021 - Mar 2023 (1 year 7 months)

Led multiple teams decomposing a legacy monolith into reusable components to improve cycle time, reduce production outages, and increase developer velocity. Executed a strategic turnaround of the DevOps team, increasing uptime from 96% to 99.9%.

UR

Director of Engineering

Urbint

Aug 2020 - Jul 2021 (11 months)

Led mobile-first rewrite of the flagship Damage Prevention SaaS product. Championed a mobile-first strategy based on Google Analytics and Pendo insights, serving the 70%+ of users working in the field.

KK

Director of Software Engineering

Kroll Bond Rating Agency (KBRA)

Feb 2016 - Jul 2020 (4 years 5 months)

Grew the engineering organization from 1 to 60 cross-functional engineers across 10+ teams. Player-coach on the Ratings Management System for credit ratings publication and SEC compliance, saving an estimated $15M yearly.

KK

Engineering Manager

Kroll Bond Rating Agency (KBRA)

Apr 2014 - Feb 2016 (1 year 10 months)

Hired the firm's first two dozen software developers, creating a culture of agile principles, software craftsmanship, and customer interaction. Built OAuth2 authentication flows, REST APIs, and XML data feeds integrating KBRA proprietary data into third-party applications.

KK

Senior Web Developer

Kroll Bond Rating Agency (KBRA)

May 2013 - Apr 2014 (11 months)

Wrote the vast majority of the code for KBRA Credit Profile, the firm's first subscription SaaS product delivering commercial mortgage-backed securities research and data via web visualizations, a data API, and CSV files; achieved $2M+ revenue in its first year.

Education

Degrees, certifications, and relevant coursework

PR

ProductLed

Product-Led Growth Certificate, Product-Led Growth

Completed the Product-Led Growth Certificate from ProductLed in 2021.

AS

Allentown Business School

Associates in Specialized Technology, Specialized Technology

Earned an Associates in Specialized Technology from Allentown Business School in 2001.

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