Open to opportunities

John User

@johnuser9

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Experienced cybersecurity professional specializing in cloud and endpoint security.

India

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What I'm looking for

I am looking for a role that fosters innovation and allows me to leverage my cybersecurity expertise to enhance organizational security while embracing new technologies.

I am a dedicated cybersecurity professional with over 13 years of experience, currently serving as a Cybersecurity Lead Analyst. My expertise lies in designing, implementing, and managing security solutions across both cloud and on-premises environments. I have successfully improved endpoint security compliance from 88% to 99.8% and enhanced organizational security posture for over 10,000 endpoints.

Throughout my career, I have actively contributed to innovation programs and participated in various cyber ranges and webinars to stay updated with emerging technologies. My hands-on experience with modern security platforms like SASE and CNAPP has equipped me to secure hybrid infrastructures effectively. I am passionate about driving improvements in cloud security and ensuring robust data protection.

Experience

Work history, roles, and key accomplishments

Current

Cybersecurity Lead Analyst

Current

Société Générale Global Solution Center

Oct 2020 - Present (4 years 8 months)

Designed, implemented, and administered endpoint security solutions including Microsoft Defender for Endpoint, Symantec Endpoint Protection, and DLP for 35,000 endpoints. Improved endpoint agent compliance from 88% to 99.8% and deployed Defender for Cloud and Entra ID suite to protect workloads and user identities, raising the secure score to 97%.

Microsoft Defender Entra ID Identity Protection AWS Azure

Technical Lead(SME)/Team Manager

Concentrix Technology Solutions

May 2015 - Present (10 years 1 month)

Implemented and administered vulnerability assessments for critical business applications and infrastructure. Managed over 20 individuals as a Subject Matter Expert (SME) providing technical assistance for Symantec and Zscaler products.

Vulnerability Assessment Zscaler Endpoint Protection Encryption Email Security ZPA SOC

Product Technical Support

HCL Technologies Pvt. Ltd

Dec 2011 - Present (13 years 6 months)

Installed, implemented, and configured McAfee products, improving software compliance by 95% through troubleshooting and resolving agent reporting and engine issues. Conducted root cause analysis and in-depth troubleshooting for product-related issues, collaborating with the product engineering team.

Troubleshooting Root Cause Analysis Product Configuration Technical Support

Education

Degrees, certifications, and relevant coursework

Great Lakes Executive Learning

Post Graduate Program, Cybersecurity

Grade: 4.33

Completed a Post Graduate Program in Cybersecurity, focusing on advanced cybersecurity concepts and practices. Achieved a GPA of 4.33, demonstrating strong academic performance in the field.

Anna University

Bachelor of Engineering, Computer Science and Engineering

Obtained a Bachelor of Engineering in Computer Science and Engineering. The curriculum covered fundamental principles of computer science and engineering.