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@romeufreis
Cybersecurity Professional with consulting experience in GRC for banking clients, Cloud Azure-certified, open to operational roles.
As a fully dedicated Cybersecurity Professional, I combine my GRC consulting experience for both public and private banking sector clients with hands-on IT and technical support experience as a Field Service Technician.
I bring practical expertise in risk, compliance, physical security assessments and vulnerability management, as on identifying gaps on organizations' security controls, and building key performance indicators (KPIs), alongside my skills in SIEM (Splunk), network analysis (Wireshark), and firewalls (pfSense/ fortinet).
My certifications in Microsoft Azure Fundamentals (AZ-900) and Security, Compliance, and Identity (SC-900) provide deep understanding of cloud environments and their security controls, which I have already applied in cloud audits.
I am eager to leverage this combined IT and cybersecurity background in operational roles, working directly with cloud security, monitoring, and incident response to enhance organizational resilience against evolving threats.
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Work history, roles, and key accomplishments
Developed cybersecurity and privacy proposals for public sector clients, strengthening compliance and critical infrastructure resilience. Conducted cloud security audits and vulnerability monitoring in banking systems, implementing mitigation plans and third-party risk frameworks to reduce exposure to high-risk threats.
Diusframi Portugal, Lda
Aug 2021 - Dec 2023 (2 years 4 months)
Configured and secured smart payment terminals, reducing client downtime through rapid hardware and software resolution and consistently meeting SLA KPIs. Provided hands-on technical support and maintained detailed service records to ensure regulatory compliance and high customer satisfaction.
Uber & Bolt
Nov 2021 - Jan 2023 (1 year 2 months)
Provided safe, reliable evening and weekend ride-hailing service, maintaining a 4.96/5 customer rating over 2,000+ trips. Managed routes, punctuality, and customer communication to deliver consistently high satisfaction.
Diusframi Portugal, Lda
Aug 2018 - Aug 2021 (3 years)
Diagnosed and repaired smart payment terminals, ensuring data integrity through SIBS cryptographic key handling and performing final quality checks to meet specifications. Produced comprehensive diagnostic reports and improved incident response and repair throughput.
Degrees, certifications, and relevant coursework
Cybersecurity Specialist, Cybersecurity
2023 - 2024
Completed the Cybersecurity Specialist vocational program at IEFP Leiria from December 2023 to September 2024.
High School, Science and Technologies, Science and Technologies
2015 - 2018
Completed secondary education in the Science and Technologies track at Escola Secundária de Santa Maria from September 2015 to June 2018.
Cybersecurity Fundamentals, Cybersecurity
2024 -
Completed a Cybersecurity Fundamentals short course in June–July 2024 through Universidade Aberta.
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