John Umoh

Supporting marketing activities and gaining practical exposure to digital marketing and communications. Assisting with content, social media, and marketing related tasks as assigned.

Gaining practical exposure to social policy, public research, and organizational activities. Supporting assigned tasks and contributing to team activities as part of the internship programme.

Conduct consumer enumeration, customer verification, and new customer registration, verifying approximately 10+ customers daily across assigned communities. Map electricity infrastructure and maintain accurate customer and asset data to support reporting and operational decision-making.

Conduct consumer enumeration, customer verification, and new customer registration, verifying approximately 10+ customers daily. Map electricity infrastructure and maintain accurate customer and asset data.

Promoted financial literacy initiatives and Cowrywise programs within student and digital communities.

Promoted AI, technology, and innovation initiatives within digital and professional communities. Supported community engagement and encouraged participation in AI-focused programs, events, and opportunities.

Coordinated administrative documentation, records, and internal communications supporting daily operations of a 10+ person team. Prepared operational reports and streamlined information flow between teams and stakeholders.

Promoted Cleva initiatives and engaged student communities through digital and peer-to-peer outreach. Supported awareness activities and encouraged participation in relevant programs and opportunities.

Created and coordinated digital content to strengthen audience engagement and promote organizational activities. Supported social media campaigns across Facebook, LinkedIn, Instagram, and X using Facebook Ads Manager and monitored performance with Google Analytics.

Delivered customer service and marketing support while engaging customers and stakeholders across assigned activities. Handled customer inquiries weekly, resolving service concerns through active listening, problem-solving, and conflict resolution.

Responded to customer inquiries, complaints, and service requests while maintaining professional customer relationships. Maintained accurate customer information and documentation for effective service delivery.

Supported customer service activities, including customer inquiries, documentation, and service-related follow-ups. Completed 500+ monthly meter readings with approximately 98% data accuracy and supported bill distribution activities.

Completed the LinkedIn Optimization for the 2026 Human-First Algorithm certification in 2026.

Completed the Remote Work Ready certification in 2026.

Completed the Digital Marketing Professional certification in 2026.

Completed the Digital Marketing Professional certification in 2026.

Completed the From Static Resumes to Trust Portfolios certification in 2026.

Completed the Autonomous Talent Playbook certification in 2026.

Completed the Mastering Interview Techniques for Remote Work certification in 2026.

Completed the Job Searching Strategy & Networking for Career Growth in Remote Work certification in 2026.

Completed the AI Readiness for the Workforce of Tomorrow certification in 2026.

Completed the Writing a Compelling Motivation Message certification in 2026.

Completed professional training in Product Management in 2025.

Completed the Introduction to Prompt Engineering certification in 2025.

Completed multiple certifications in AI, Business Scaling, Branding & Marketing, SME Management, Accounting & HR in 2025.

Completed the Administrative Professional Foundations certification in 2025.

Completed the Generative AI & Everyday AI Concepts certification in 2025.

Pursued an HND in Business Administration from Gboko Polytechnic from 2023 to 2025.

Completed professional training in Proficiency Management in 2021.

Completed professional training in Human Resources Management in 2021.

Completed professional training in Organizational Management in 2021.

Completed an HND in Public Administration from Plateau State Polytechnic from 2018 to 2020.

Earned an ND in Public Administration from Federal Polytechnic Nasarawa from 2014 to 2016.