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Blessing Adebisi

@blessingadebisi

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Programs and Operations Lead at Paradigm Africa, expanding program reach by 40% and managing programs and budgets.

Nigeria

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What I'm looking for

I’m looking for a challenging, rewarding role where I can use my skills and experience to drive impact, foster growth, and align with my values.

At Paradigm Africa, I developed and executed strategic plans that increased program reach by 40%. I also designed and managed more than five programs annually, contributing to a 30% growth in beneficiary engagement.

I lead cross-functional teams and work with donors, partners, and community leaders to advance program delivery. I manage program budgets totaling over ₦5M and use performance data to inform improvements.

At Zacrac Learning & HQ, I developed digital marketing strategies that increased website traffic by 45% and improved lead conversion rates by 30%. I created SEO-focused content and managed social media and paid advertising campaigns.

At Sendchamp Limited, I worked in product operations and customer support, resolving customer issues and maintaining records of interactions. I also contributed to quality assurance reviews and created knowledge base articles.

Experience

Work history, roles, and key accomplishments

Current

Programs/Operations and Strategy Lead

Current

Paradigm Africa

Jan 2024 - Present (2 years 10 months)

Developed and executed strategic plans that increased program reach by 40% and met all key objectives. Designed and managed over 5 high-impact programs annually, leading to a 30% growth in beneficiary engagement.

Strategic Planning Program Management budget development Stakeholder Management Data Analysis Team Leadership

Digital Marketing Team Lead

Zacrac Learning & HQ

Jan 2023 - Dec 2024 (1 year 11 months)

Developed and executed digital marketing strategies that increased website traffic by 45% and improved lead conversion by 30%. Managed social media accounts, boosting followers by 80% and engagement by 25%.

Digital Marketing SEO Content Creation Social Media Management Email Marketing Google Ads Meta Ads Google Analytics A B Testing Budget Management

Product Operations/Customer Support Representative Lead

Sendchamp Limited

Jan 2021 - Dec 2023 (2 years 11 months)

Resolved customer complaints efficiently, maintaining a 95% resolution rate within SLA timeframes. Maintained accurate records using CRM tools and diagnosed technical issues, reducing repeat complaints by 30%.

Customer Support CRM Problem Solving Quality Assurance Knowledge Base Management

Digital Marketer

Sendchamp Limited

Jan 2021 - Dec 2022 (1 year 11 months)

Monitored digital marketing trends and produced SEO-optimized content, increasing organic traffic by 35% within six months. Managed social media campaigns that boosted engagement by 50% and grew followers by 40%.

Digital Marketing SEO Content Creation Social Media Management Data Driven Strategy Cross Functional Collaboration

Creative Content Executive/Growth Analyst

Swissmarkk

Jan 2020 - Dec 2022 (2 years 11 months)

Delivered actionable insights from data analysis, contributing to a 20% improvement in campaign ROI. Managed social media content calendars and strategies, increasing follower engagement by 35%.

Data Analysis KPI Monitoring Content Strategy Social Media Management Budget Management SEO Client Communication

Training of Trainers (TOT)

Microsoft & AFDB

Jan 2020 - Dec 2020 (11 months)

Facilitated training sessions for university lecturers on using Microsoft Teams app. Ensured adequate reports of each session were taken and provided proper reports to supervisors.

Training Facilitation Microsoft Teams Reporting

Digital Marketer (Trainee)

Sprinble Software & Marketing Agency

Jan 2019 - Dec 2020 (1 year 11 months)

Led digital experiential marketing efforts, growing social media followers by 18% over 4 months. Created engaging content and newsletters, increasing engagement rates by 40% and achieving a 25% open rate.

Digital Marketing Social Media Management Content Creation Email Marketing Customer Relationship Management Data Analysis

Geography Teacher (NYSC)

M.C.H.S

Jan 2017 - Dec 2018 (1 year 11 months)

Spearheaded after-school tutoring initiatives to improve student grades and prepare SS3 students for WAEC. Conducted small group and individual classroom activities based on differential learning needs.

Teaching Tutoring Curriculum Development Student Assessment