At Moffitt Cancer Center, I architected and deployed a HIPAA-compliant GenAI pipeline combining Claude and Snowflake Cortex to identify adrenal nodules in clinical records. It increased case identification 13x and reduced cancelled surgery appointments by 30%.
I also developed Dash applications for clinical and Medical Authorization teams, redesigning workflows to cut manual review time by 20% or more. I translated clinical needs into AI problem statements, defined success metrics with stakeholders, and improved pipeline accuracy and cost.
At Florida Blue, I applied topic modeling to call transcripts to surface member pain points and built self-service dashboards for NPS analytics. Earlier, I developed predictive models and SQL pipelines for customer satisfaction and call center analytics.
