At Best Buy, I answer customers’ technical questions in plain language and help them choose computers that fit their needs. I also resolved a pickup-order mismatch by locating the TV in the wrong inventory location and verifying the order before completing the pickup.
In my computer science projects, I built a Java and Spring Boot booking backend with a REST checkout endpoint and MySQL persistence. I also trained a machine-failure prediction model, tuning for recall so it caught about two of every three failures.
