John Lester Lacson

Shipped an agentic-AI compliance platform end to end in about one month and delivered an executive AI-spend dashboard in five working days. Owned the full portfolio of five internal security and GRC platforms.

Owned product strategy and delivery across three platforms serving trade customers in Australia and New Zealand. Secured executive approval for an AI-enabled job-management roadmap and reduced order-handling rework by ~30%.

Rolled out an enterprise service platform across 50+ departments, cutting average service-request resolution time by ~35% and bringing ~1,500 monthly requests under SLA tracking. Reached 90%+ department adoption within the year.

Spearheaded the launch of the Xpress Super App MVP, solely managing all 11 product initiatives across mobility, eCommerce, and platform systems. Established SCRUM, SDLC, and STLC frameworks to move the team to a predictable two-week cadence.

Led a multi-disciplinary product team of ~8 for the Philippines' leading motorcycle ride-hailing platform. Expanded services to 10 new cities and led the development and launch of the New Angkas App, achieving a ~20% lift in booking completion.

Launched 23 additional sports-betting platforms, contributing to ~10% revenue growth. Introduced crypto betting for APAC users and led development of the Philippines pilot betting platform and an internal HRIS system.

Built React JS features for a supply chain management system and React Native features for a sports-betting app, working directly with product and backend teams.

Led operational improvements including a Salesforce migration and HRIS (Sprout) integration, cutting manual reporting effort by ~25%. Executed team restructuring and process optimization to improve service delivery.

Completed a Full-Stack Web Development program at Uplift Code Camp in 2020.

Bachelor of Science in Business Administration from the College of the Holy Spirit Manila, completed in 2018.