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John Hinz

@johnhinz

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Engineering director at RO Writer who leads a 37-person team and sustains a 2,833-shop SaaS platform.

Canada

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What I'm looking for

I’m seeking Pipe’s Director of Engineering role to own engineering output for embedded capital end to end.

At RO Writer, I direct development, QA, DevOps, and architecture for a SaaS product line. I own reliability, scalability, and security across a 2,833-shop customer base, with near-zero Sev1 incidents.

At Tecsys, I directed software development for a 30-person team and an API-first Retail SaaS platform. I co-led PCI DSS and SOC 2 compliance and owned engineering remediation across hardware and software findings; the audits passed without material findings.

My earlier work spans cloud architecture and regulated systems, including PHIPA-governed healthcare and HL7/e-health integrations. I’m seeking Pipe’s Director of Engineering role to own engineering output for embedded capital end to end.

Experience

Work history, roles, and key accomplishments

Current

Director of Research & Development

Current

Constellation Software

Jan 2025 - Present (1 year 10 months)

Directs development, QA, DevOps, and architecture for a SaaS line of business, leading a 37-person distributed organization. Owns platform reliability, scalability, and security across a 2,833-shop customer base at near-zero Sev1 incidents.

SaaS DevOps Architecture Reliability Scalability Security Monitoring Alerting On Call AI Enabled Development SDLC Agile Scrum Product Management Finance Engineering Management

Director of Software Development

Tecsys

Jan 2021 - Dec 2024 (3 years 11 months)

Directed development, QA, DevOps, and architecture for the Retail SaaS line of business, an API-first platform. Co-led PCI DSS and SOC 2 compliance, owning end-to-end engineering remediation and passing all audits with no material findings.

API First SaaS PCI DSS SOC2 Compliance Agile Scrum Code Quality Testing Deployment Incident Response Recruitment team development

Program Lead / Chair

Humber College

Jan 2014 - Dec 2022 (8 years 11 months)

Chaired curriculum for Cloud Computing, Distributed Applications, and Advanced C# programs; lectured and mentored students. Served as Program Steering Chair for the Full Stack .NET Cloud Developer bridging program and Advisory Council member.

Curriculum Development Teaching Mentorship Cloud Computing Distributed Systems C#.NET

Senior Technical Architect

Tecsys

Jan 2018 - Dec 2020 (2 years 11 months)

Managed the team defining the cloud platform roadmap, including architecture and DevOps strategy. Designed cloud-native, high-complexity SaaS solutions and built observability and monitoring frameworks.

Cloud Architecture DevOps REST RPC Telemetry Docker .NET Core Azure DevOps Observability Monitoring SaaS

IT Architect

Green Shield Canada

Jan 2015 - Dec 2017 (2 years 11 months)

Led a team of four architects delivering software and infrastructure on Azure and AWS for a leading Canadian health benefits provider. Owned architecture governance, including security and compliance standards, in a PHIPA-governed environment.

Azure AWS Architecture Governance Security Compliance PHIPA Healthcare Team Leadership

Application Architect

Enercare Inc.

Jan 2013 - Dec 2014 (1 year 11 months)

Owned strategic product direction with business teams and architected E-Billing and integration solutions. Delivered complex integration projects end-to-end across .NET, Java, Oracle, SQL Server, WCF, and MVC.

.NET Java Oracle SQL Server WCF MVC Integration E Billing Architecture

.NET Technical Lead

Rexall Pharmacy

Jan 2010 - Dec 2012 (2 years 11 months)

Designed architecture interfacing pharmacy systems with provincial government HL7/eHealth systems and long-term-care facilities. Built WS-Security web services supporting public-sector healthcare integration and data exchange.

.NET HL7 E Health WS Security Web Services Integration Architecture

Senior Developer & Architect

Morneau Shepell

Jan 1996 - Dec 2010 (14 years 11 months)

Founding role in the large-scale n-tier system that helped Morneau Shepell become Canada's largest benefits administrator. Application Architect Advisor at Microsoft, designing SOA, ESB, and Azure solutions for strategic ISV partners.

N tier architecture SOA ESB Azure Architecture Development

Education

Degrees, certifications, and relevant coursework

Humber College

Program Lead / Chair, Cloud Computing, Distributed Applications, Advanced C#

2014 - 2022

Activities and societies: Chaired curriculum, lectured, mentored students, and served on the Advisory Council of the International Graduate School.

Served as Program Lead and Chair for Cloud Computing, Distributed Applications, and Advanced C# programs, and as Program Steering Chair for the Full Stack .NET Cloud Developer bridging program.