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Ahmed User

@ahmeduser14

Engineering leader specializing in cloud architecture, DevOps, and scalable SaaS platform delivery.

Canada
Message

What I'm looking for

I seek a leadership role in cloud/platform engineering where I can drive secure, scalable cloud architectures, mentor teams, and improve operational excellence.

I am an experienced engineering leader with over a decade of hands-on experience architecting, implementing, and optimizing cloud solutions across AWS, GCP, and Azure. I drive innovation and operational excellence by building resilient, cost-efficient, and secure cloud-native architectures.

Throughout my career I have led high-performing teams, implemented IaC and CI/CD pipelines, and deployed distributed systems including Kafka, Flink, GKE, ElasticSearch, MongoDB, and SingleStore. I have a proven record of improving uptime, reducing incident response times, and enabling faster release cycles through DevOps practices.

I prioritize security, compliance and cross-functional collaboration, having implemented WAF rules, platform-wide encryption, logging and monitoring strategies, and cloud governance frameworks. I mentor engineers and partner with product and security teams to deliver scalable, production-ready solutions that meet business goals.

Experience

Work history, roles, and key accomplishments

TI
Current

Engineering Manager

Thentia Inc.

Feb 2022 - Present (3 years 8 months)

Led a team of cloud engineers to operate and scale a mission-critical SaaS platform, improving uptime and reducing incident response time by 50% through automation, monitoring, and IaC practices.

DC

Cloud Consultant

Deloitte Canada

Feb 2019 - Feb 2020 (1 year)

Architected and operated master cloud environments, led onboarding of Guidewire-based Insurcloud, automated telemetry and ticketing, and built GKE-based landing zones for managed services.

DU

Cloud Consultant

Deloitte USA

Mar 2018 - Jan 2019 (10 months)

Built CI/CD, global logging and monitoring platforms and migrated encrypted data to AWS with EMR-based processing while automating deployments using Terraform, Ansible and serverless functions.

CI

Senior Consultant

Capgemini America, Inc.

Oct 2016 - Mar 2018 (1 year 5 months)

Led development of Java services and real-time data pipelines using Kafka and Spark for Walt Disney World Parks and Resorts, delivering analytics and streaming solutions for property management.

SA

Contributor Software Engineer

Sabre

May 2015 - Dec 2015 (7 months)

Developed integrations and testing strategies for property management systems, contributed to automation and won hackathon recognition for a voice-interface prototype.

Education

Degrees, certifications, and relevant coursework

University of Texas at Arlington logoUA

University of Texas at Arlington

Master of Science, Computer Science and Engineering

Master of Science in Computer Science and Engineering with a thesis on performance evaluation of a MapReduce query language using matrix operations.

Mumbai University logoMU

Mumbai University

Bachelor of Engineering, Computer Engineering

Completed a Bachelor of Engineering in Computer Engineering focusing on software and systems engineering topics.

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Ahmed User - Engineering Manager - Thentia Inc. | Himalayas