Open to opportunities

Joey Spooner

@joeyspooner

Message

Operational leader and coach driving cost reduction, product innovation, and global training scale.

Portugal

Message

What I'm looking for

I seek senior operational or product leadership roles where I can drive cost-efficient growth, scale training/products, and mentor teams in a collaborative, outcome-oriented culture.

I am an operational leader and coach with a track record of reducing operating costs, launching products, and scaling global training and partner networks. I have led teams and initiatives across consulting, certification bodies, and higher education to deliver measurable business outcomes.

At Agile21IN I cut operating costs by ~40%, launched a training product focused on leadership practices for AI, and improved business development through lead capture and automated outreach. Previously at Kanban University I coached 100+ trainers, accelerated product delivery to reach millions of customers with zero defects in early production, and helped create ~$2M in partner-driven revenue.

My background spans software consulting, project management, and technology leadership where I modernized public data portals, won multimillion-dollar government contracts, and delivered award-winning website modernization. I combine technical fluency (Python, Go, Java, Node.js, SQL) with a pragmatic, lean approach to execution and people development.

Experience

Work history, roles, and key accomplishments

Current

Chief Operating Officer

Current

Agile21IN

Mar 2025 - Present (9 months)

Cut operating costs by ~40% while maintaining revenue and delivery capacity; launched a new training product integrating leadership practices for AI and automated lead capture and outreach to improve business development.

Operations Management Product Launch Automation Business Development Training Process Improvement

Vice President, Community Development

Kanban University

Jan 2021 - Dec 2024 (3 years 11 months)

Led and coached 100+ trainers globally to expand training delivery for Fortune 500 clients; delivered a new product targeting 8M+ customers with zero defects in 3 months and built partnerships generating approximately $2M in additional revenue.

Community Development Product Management Coaching Partnership Development Go To Market Training Delivery Program Management Revenue Growth

Software Consultant & Trainer

TriTech Enterprise Systems

Jan 2014 - Dec 2020 (6 years 11 months)

Coached enterprises (e.g., Capital One, HSBC, Cigna) to improve work management and secured multimillion-dollar government contracts; increased Department of Labor software delivery performance by 90% in 13 months and modernized a public data portal.

Consulting Training Stakeholder Management Proposal Development Process Improvement Government Contracting Performance Optimization

Project Manager

American Association for the Advancement of Science

Jan 2013 - Dec 2014 (1 year 11 months)

Delivered award-winning website modernization migrating 8,300+ assets across 18 domains and led a 17-person team to migrate 2,500 web assets in 3 weeks, reducing time and costs via lean methods.

Project Management Content Management Team Leadership

Technology Director

University of Florida

Jan 2003 - Dec 2013 (10 years 11 months)

Reduced IT operating costs by 30% in year one, procured a campus-wide CRM saving an estimated $35M/year, and modernized digital infrastructure to lower administrative overhead and advance teaching and research.

IT leadership Procurement CRM Budget Management Strategic Planning

Consultant

Various Clients

Jan 2001 - Dec 2003 (2 years 11 months)

Delivered web, infrastructure, and data management solutions for small businesses, nonprofits, and universities that reduced IT costs up to 30% and accelerated adoption timelines by weeks.

Web Development Infrastructure Data Management Cost Optimization Project Delivery Small Business