Joe User

Coordinated financing transactions between dealership partners and internal teams, tracked requirements, and resolved delays.

Coordinated daily operations across a 35-person team, managed staffing and priorities, and collaborated with department leaders to resolve operational challenges.

Coordinated customer account activities, service requests, and delivery operations to support timely execution.

Coordinated end-to-end vehicle transactions across customers, finance partners, logistics teams, and a nationwide network of 250+ dealerships. Led a geographically distributed team and collaborated with stakeholders to address workflow bottlenecks.

Reviewed and processed high-volume grant applications and appeals for the New Jersey Economic Development Authority, ensuring accuracy and compliance. Maintained organized records and addressed processing requirements.

Coordinated financing documentation and contract requirements between customers, lenders, and dealership departments. Established regular contract-in-transit meetings to track documentation and resolve funding delays.

Coordinated daily activities across sales, finance, and inventory departments. Managed team priorities, employee development, and cross-department communication.

Coordinated customer account activities, internal communications, and service requests. Balanced account management, sales, and delivery operations.

Associate's Degree in Business from Ocean County College.