Joe Q
@joeq
I coordinate ServiceNow operations, Azure infrastructure support, and technical project delivery at ST Engineering.
SingaporeWhat I'm looking for
At ST Engineering, I coordinate ServiceNow operations, service requests, operational tasks, and follow-up actions to support reliable service delivery.
I track project schedules, requirements, risks, vendor deliverables, procurement, and site activities, preparing documentation and status updates for internal and external stakeholders.
I also support Microsoft Azure-based enterprise operations, including system monitoring, patching, Windows 10/11 support, infrastructure diagrams, asset records, and corrective-action coordination.
My experience includes coordinating recruitment and onboarding as a Human Resources Assistant, along with emergency-response work at the Singapore Civil Defence Force. I have also completed training in agentic AI architecture and AI solution deployment and hold the HCCDA-AI certification.
Experience
Work history, roles, and key accomplishments
Support ServiceNow management, project coordination, and system engineering in a Microsoft Azure environment. Coordinate stakeholders, vendors, and technical activities to ensure reliable service delivery.
Human Resources Assistant
Qingdao, China
May 2021 - Jun 2022 (1 year 1 month)
Coordinated recruitment activities, interview schedules, and onboarding arrangements. Supported a team of interns and liaised with vendors and internal departments to resolve administrative matters.
Firefighter
Singapore Civil Defence Force
Jun 2014 - Jun 2016 (2 years)
Responded to emergency incidents as part of an operational team in high-pressure environments. Maintained operational readiness through equipment checks and training, and supported the training of newer team members.
Education
Degrees, certifications, and relevant coursework
Curtin University
Bachelor of Commerce, Business Information Technology
Bachelor's of Commerce degree from Curtin University, majoring in business information technology.
Tech stack
Software and tools used professionally
Availability
Location
SingaporeAuthorized to work in
Salary expectations
Skills
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