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Joel Ebenka

@joelebenka

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DevOps Engineer at MBOADIGITAL – Propellerhead (PHL), who cut incident response time by 60% with production monitoring.

Cameroon

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At MBOADIGITAL – Propellerhead (PHL), I set up and maintained production monitoring with New Relic, PaperTrail, and OpsGenie, reducing P1/P2 incident response time by 60%. I also improved system uptime by 30% through proactive cloud infrastructure management and automated alerting.

At DR FINANCIAL SERVICES, I designed and operated Jenkins CI/CD pipelines and deployed a serverless AWS architecture for a regulated financial services platform. Earlier, at DATA SERVICE GROUP, I provisioned AWS infrastructure with Terraform and automated LAMP setup with Ansible.

Experience

Work history, roles, and key accomplishments

Cloud Support & DevOps Engineer

MBOADIGITAL – Propellerhead (PHL)

Mar 2025 - Mar 2026 (1 year)

Set up and maintained production application monitoring via New Relic, PaperTrail, and OpsGenie, reducing P1/P2 incident response time by 60%. Managed deployment environments and Azure Service Bus Dead Letter Queues to ensure continuity of card and concession processing flows.

New Relic Papertrail OpsGenie Azure Blob Storage Artifactory WinSCP Azure Service Bus AzureADB2C Microsoft Dynamics 365 SQL GTFS FareCalc Cloud Infrastructure Monitoring Alerting

DevOps Engineer

DR Financial Services

May 2022 - Mar 2024 (1 year 10 months)

Designed and operated end-to-end CI/CD pipelines on Jenkins (AWS EC2) with Maven, SonarQube, Python, Java, and Git integration. Deployed a serverless architecture on AWS and containerized a Python Flask application using Docker Compose.

Jenkins Maven SonarQube Python Java Git EC2 API Gateway Lambda DynamoDB S3 Grafana Prometheus Docker Compose Ansible

DevOps & Cloud Support Engineer

Data Service Group

Apr 2020 - Feb 2022 (1 year 10 months)

Architected complete AWS infrastructure for client web applications using Terraform IaC, including VPC, EC2, ELB, RDS, S3, CloudWatch, IAM, and EFS. Created Ansible playbooks to automate LAMP stack provisioning and integrated Maven and SonarCloud into Jenkins pipelines.