Joan Nantumbwe
@joannantumbwe
Records management professional with 8+ years improving information governance, electronic filing, and data integrity for secure access.
What I'm looking for
I am a dynamic, competent, dedicated, dependable, self-driven, detail-oriented and good team player. As a records professional with over 8 years of experience in information governance and records management, I focus on maintaining comprehensive records systems that are accurate, accessible, and secure.
At the National Identification and Registration Authority (NIRA), I provided records management services across the Administrative Registry and Executive Office. I managed records in databases, coordinated meetings and meeting minutes, ensured proper filing, generated monthly performance and audit-trail reports, and trained Registry staff on records management procedures.
My impact includes creating a Records Management System that improved records management, reorganizing the Administrative Registry and Executive Office, and setting up an electronic filing system. I also recommended and introduced digitization of records to improve information management and work efficiency, extended records management country-wide in NIRA field stations, and contributed to the formulation of records policies and procedures.
Alongside records work, I bring administrative and operational experience—handling correspondence, procurement coordination, tracking shipments and clearances, supporting HR confidential records and payroll updates, and compiling sales reports. I bring strong analytical and problem-solving abilities with a commitment to optimizing workflow and improving data integrity.
Experience
Work history, roles, and key accomplishments
Administrator (Volunteer)
Elsmed Healthcare Solutions SMC
Nov 2025 - Present (8 months)
Handles incoming and outgoing correspondence and supports documentation for equipment installation, maintenance, meetings, and training. Assists with procurement and shipment/clearance tracking and provides records management support.
Records Assistant
National Identification and Registration Authority
Apr 2023 - Jan 2025 (1 year 9 months)
Provided records management support across the Administrative Registry and Executive Office, ensuring accurate and timely information handling. Coordinated meetings and produced monthly reports on document usage and audit trails, including supporting staff training.
Internship Training
National Identification and Registration Authority
Nov 2021 - Jan 2022 (2 months)
Completed an internship focused on office administration and records support, including correspondence handling and filing. Assisted with retrieving records such as birth and death records.
HR Data Officer
Sports Betting Africa
Jan 2017 - Oct 2021 (4 years 9 months)
Organized and maintained confidential employee records and kept the payroll database accurately updated. Supported HR management systems with up-to-date records and assisted with the recruitment process.
Sales Administrator
SBA
Provided administrative support including managing incoming and outgoing communications and handling general office duties. Prepared sales reports and supported meeting minutes and office filing.
Registry Assistant
National Identification and Registration Authority
Provided registry services by managing incoming and outgoing correspondence and supporting records management activities. Updated record registers and supported accurate data entry and client query handling.
Education
Degrees, certifications, and relevant coursework
Makerere University
Certificate in Records Management Systems, Records Management Systems
Earned a Certificate in Records Management Systems from Makerere University in December 2023.
Makerere University
Bachelor's Degree in Records and Archives Management, Records and Archives Management
2019 - 2022
Completed a bachelor’s degree in Records and Archives Management at Makerere University from 2019 to 2022.
Nansana Education Center
Ugandan Advanced Certificate of Education, UACE
2010 - 2011
Studied for UACE at Nansana Education Center from 2010 to 2011.
Bulo Parents Secondary School
Ugandan Certificate of Education, UCE
2006 - 2009
Completed UCE studies at Bulo Parents Secondary School from 2006 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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