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Joan Nantumbwe

@joannantumbwe

Records management professional with 8+ years improving information governance, electronic filing, and data integrity for secure access.

Uganda
Message

What I'm looking for

I’m looking for a records management role where I can strengthen information governance, digitize and streamline records workflows, and ensure high data integrity through accurate systems, analytical reporting, and team training.

I am a dynamic, competent, dedicated, dependable, self-driven, detail-oriented and good team player. As a records professional with over 8 years of experience in information governance and records management, I focus on maintaining comprehensive records systems that are accurate, accessible, and secure.

At the National Identification and Registration Authority (NIRA), I provided records management services across the Administrative Registry and Executive Office. I managed records in databases, coordinated meetings and meeting minutes, ensured proper filing, generated monthly performance and audit-trail reports, and trained Registry staff on records management procedures.

My impact includes creating a Records Management System that improved records management, reorganizing the Administrative Registry and Executive Office, and setting up an electronic filing system. I also recommended and introduced digitization of records to improve information management and work efficiency, extended records management country-wide in NIRA field stations, and contributed to the formulation of records policies and procedures.

Alongside records work, I bring administrative and operational experience—handling correspondence, procurement coordination, tracking shipments and clearances, supporting HR confidential records and payroll updates, and compiling sales reports. I bring strong analytical and problem-solving abilities with a commitment to optimizing workflow and improving data integrity.

Experience

Work history, roles, and key accomplishments

ES
Current

Administrator (Volunteer)

Elsmed Healthcare Solutions SMC

Nov 2025 - Present (8 months)

Handles incoming and outgoing correspondence and supports documentation for equipment installation, maintenance, meetings, and training. Assists with procurement and shipment/clearance tracking and provides records management support.

National Identification and Registration Authority logoNA

Records Assistant

National Identification and Registration Authority

Apr 2023 - Jan 2025 (1 year 9 months)

Provided records management support across the Administrative Registry and Executive Office, ensuring accurate and timely information handling. Coordinated meetings and produced monthly reports on document usage and audit trails, including supporting staff training.

National Identification and Registration Authority logoNA

Internship Training

National Identification and Registration Authority

Nov 2021 - Jan 2022 (2 months)

Completed an internship focused on office administration and records support, including correspondence handling and filing. Assisted with retrieving records such as birth and death records.

National Identification and Registration Authority logoNA

Registry Assistant

National Identification and Registration Authority

Provided registry services by managing incoming and outgoing correspondence and supporting records management activities. Updated record registers and supported accurate data entry and client query handling.

Education

Degrees, certifications, and relevant coursework

Makerere University logoMU

Makerere University

Certificate in Records Management Systems, Records Management Systems

Earned a Certificate in Records Management Systems from Makerere University in December 2023.

Makerere University logoMU

Makerere University

Bachelor's Degree in Records and Archives Management, Records and Archives Management

2019 - 2022

Completed a bachelor’s degree in Records and Archives Management at Makerere University from 2019 to 2022.

NC

Nansana Education Center

Ugandan Advanced Certificate of Education, UACE

2010 - 2011

Studied for UACE at Nansana Education Center from 2010 to 2011.

BS

Bulo Parents Secondary School

Ugandan Certificate of Education, UCE

2006 - 2009

Completed UCE studies at Bulo Parents Secondary School from 2006 to 2009.

Tech stack

Software and tools used professionally

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