Joan Mbao

I am a dynamic Virtual Assistant with over a year of comprehensive experience in administrative support, client account management, and content creation. My proficiency in executive administration, lead generation, research, project management, and communication allows me to optimize operations and enhance client satisfaction. I am known for transforming organizational chaos into streamlined efficiency.

At Woods Industries, I coordinated executive schedules, managed email correspondence, and maintained meticulous records to support daily operations. My role involved overseeing client accounts, providing prompt service, and resolving inquiries to maintain strong business relationships. I also assisted in planning and executing internal projects, ensuring timely follow-up and communication between departments.

As a Freelance Virtual Assistant and Writer, I deliver administrative support, lead generation, research, and content creation for various clients. I craft high-quality content, manage calendars, and handle travel itineraries, enabling my clients to focus on their core business objectives.