Open to opportunities

Joana Pais

@joanapais

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Lead Product Designer and Human–Computer Interaction specialist driving R&D for no-code AI builders.

Portugal

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What I'm looking for

I’m seeking senior UX/Product roles where I can lead discovery and strategy, drive cross-functional execution, mentor teams, and shape product vision in research-driven, collaborative environments.

Hi, I’m Joana, a Human–Computer Interaction specialist with 10+ years designing user-centered systems and leading UX discoveries in R&D for a no-code AI builder. I lead research, ideation, prototyping, testing and metrics implementation, and I’m pursuing a PhD in AI–human interaction building on my Master’s thesis about conversational agents for no/low-code tools.

Across banking, healthcare, manufacturing, automotive and satellite industries, I’ve driven R&D initiatives from vision to execution, managed teams, owned unified product experiences, built analytics dashboards (Amplitude) and client events (Segment), and earned recognitions like a Top Performer award for Accountability and Execute with Mastery.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Designer

Current

OutSystems

Apr 2018 - Present (7 years 6 months)

Led UX strategy and discovery for the Morpheus AI no-code builder, defining metrics, implementing client events in Segment, and building Amplitude dashboards to track value milestones across R&D.

UX Research Prototyping Product Strategy Amplitude Segment Design Systems Usability Testing No Code

UX/UI Teacher

Nuclio School

Apr 2022 - Jun 2023 (1 year 2 months)

Taught Professional Master modules on wireframing, prototyping, and analytics, delivering hands-on instruction in Figma, prototyping workflows, and UX measurement to industry learners.

Figma Wireframing Prototyping Teaching Curriculum Development User Testing

Workshops Teacher

Edit School / Rhinocerous

Mar 2022 - Mar 2023 (1 year)

Delivered workshops on product design and design sprints, tutoring participants in rapid prototyping and practical UX methods for product development.

Design Sprints Workshop Facilitation Rapid Prototyping Product Design Mentoring

UX Expert / Interaction Designer

Hi-Interactive Agency

Nov 2016 - Sep 2019 (2 years 10 months)

Led research, ideation, and prototyping for clients including Honda Portugal and Montepio Geral, delivering end-to-end interaction design and UX solutions across web and mobile projects.

Research Prototyping Interaction Design Usability Testing Stakeholder Management UX Strategy

Senior Product Designer

OutSystems

Jan 2008 - Mar 2018 (10 years 2 months)

Defined vision for the ODC Product and contributed to the Unified Experience Team, leading design for the Experience Builder and sample apps to ensure consistent generated app experiences.

Interaction Design Product Vision Design Systems Prototyping Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

Instituto Superior Técnico

PhD, Digital Media

Pursuing a PhD in Digital Media focused on AI-human interaction and building on a Master’s thesis about app development with AI conversational agents for no/low-code tools.