Joana louro
@joanalouro
I support retail customers, manage orders, and keep store and warehouse operations organised.
What I'm looking for
I'm currently at OuroCaixa, supporting gold-buying services and administrative operations. My work combines customer-facing service with the organisation needed to keep daily processes running smoothly.
I've supported customers, managed orders, handled stockrooms, and coordinated transfers across retail brands including Futah Beach Towels, Sportino, Mango, Hugo Boss, and United Colors of Benetton. At AtivoKids, I took on store responsibility, cashier duties, visual merchandising, warehouse organisation, and customer assistance.
Earlier, at Vivafit Barreiro, I managed calls, class bookings, complaints, schedules, documents, and room organisation. I'm dedicated, persistent, focused, and always ready to help others.
Experience
Work history, roles, and key accomplishments
Compra de Ouro
OuroCaixa
Responsible for gold purchasing and administrative services.
Assistente de Vendas
Futah Beach Towels
Oct 2023 - May 2024 (7 months)
Provided customer assistance, organized warehouse, managed orders and customer support.
Assistente de Vendas
Sportino
Mar 2023 - Sep 2023 (6 months)
Provided customer assistance, organized warehouse, handled back office, managed orders and transfers between stores.
Provided customer assistance and organized warehouse.
Responsável de Loja
AtivoKids
Sep 2019 - Sep 2020 (1 year)
Managed store operations, cashier duties, warehouse organization, customer assistance, and visual merchandising.
Assistente de Vendas
United Colors of Benetton
Mar 2019 - Aug 2019 (5 months)
Provided customer assistance and organized warehouse.
Rececionista/Administrativa
Vivafit - Barreiro/Ginásio
Jan 2016 - Jul 2017 (1 year 6 months)
Handled phone reception, scheduled classes, managed complaints, planned schedules, organized documents and rooms.
Education
Degrees, certifications, and relevant coursework
Escola Secundária Santo André
High School Diploma, General Studies
Completed secondary education (12th grade) at Escola Secundária Santo André.
Availability
Location
Authorized to work in
Job categories
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