
Jigyasa Arora
@jigyasaarora
Senior Business Analyst at Evalueserve who automated SQL and Python reporting workflows, improving reporting efficiency by 40%.
What I'm looking for
At Evalueserve Pvt. Ltd., I designed data and reporting infrastructure with Power BI, Tableau, Google Analytics, SQL, and advanced Excel to track product performance, marketing funnels, and business KPIs.
I automated reporting workflows using SQL and Python, improving reporting efficiency by 40%. My customer issue analysis contributed to a 31% increase in conversion rates, and my website traffic and SEO analysis supported a 20% improvement in search-engine rankings.
Earlier, at IndusInd Bank, I managed service delivery and used operational and sales data to support decisions. My experience also includes finance, audit, and compliance, and I’m interested in applying Generative AI and prompt engineering to analytics and business reporting.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst, Data Analytics & BI
Evalueserve Pvt. Ltd.
Feb 2022 - Present (4 years 8 months)
Designed and implemented data and reporting infrastructure using Power BI, Tableau, Google Analytics, SQL, and advanced Excel. Automated data workflows, improving reporting efficiency by 40%, and conducted root-cause analysis that contributed to a 31% increase in conversion rates.
Service Delivery Manager
IndusInd Bank
Jan 2019 - Feb 2022 (3 years 1 month)
Managed branch service delivery, operations, controls, regulatory compliance, customer retention, fraud monitoring, and management reporting. Compiled and analyzed large operational and sales datasets, converting raw data into MIS reports and Tableau visualizations for performance reviews.
Manager
R. Mahajan & Associates, Chartered Accountants
Jul 2017 - Jan 2019 (1 year 6 months)
Managed finance operations for corporate clients from source-data processing through finalization of accounts. Supported GST system integration, tax filings, audits, and compliance relating to Income Tax, GST, and Company Law.
Finance Manager
Preeti Buildcon Private Limited
Mar 2015 - Jul 2017 (2 years 4 months)
Maintained purchase, sales, cash, journal, and general ledger records in Tally ERP and supported monthly financial reporting. Prepared reconciliations, financial statements, supporting notes, journal entries, and TDS calculations and deposits.
Executive, Audit & Accounts
Girish Kumar & Co.
Feb 2012 - Feb 2015 (3 years)
Supported audits across multiple industries and prepared client system files, workflow documentation, and audit programs. Prepared and analyzed financial statements and supporting financial documents for corporate clients.
Education
Degrees, certifications, and relevant coursework
Great Lakes Institute and Texas University
Post Graduate Program, Data Science
Post Graduate Program in Data Science completed in 2021.
Institute of Chartered Accountants of India
CA-IPCC, Chartered Accountancy
Completed CA-IPCC (Intermediate) level of Chartered Accountancy.
IIT Kanpur
Professional Certificate, Artificial Intelligence and Machine Learning
Professional Certificate in Artificial Intelligence and Machine Learning.
Chaudhary Charan Singh University, Meerut
B.Com., Commerce
Bachelor of Commerce degree completed in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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