Jibran Shora
@jibranshora
Experienced site manager and customer-support professional with strong leadership and communication.
What I'm looking for
I am an adaptable, resourceful professional with experience in construction site management, customer support, and insurance sales. I bring a hardworking mindset and the ability to take on varied tasks to meet business objectives.
As a site manager for Mir Hilal Constructions, I managed on-site activities and made operational decisions to ensure smooth execution of government projects. I led day-to-day construction functions and coordinated teams to deliver results on schedule.
Previously, I provided customer support for Vodafone (UK) at Fidelity Information Services, resolving user queries quickly via chat and ensuring customer satisfaction. I also worked off-role in insurance distribution for Aditya Birla, sourcing customers and promoting company products.
I hold a BBA and an MBA from the University of Kashmir and emphasize strong interpersonal, communication, and practical problem-solving skills. I am motivated to learn and advance professionally while contributing reliably to organizational success.
Experience
Work history, roles, and key accomplishments
Site Manager
Mir Hilal Constructions
Oct 2020 - Jun 2025 (4 years 8 months)
Managed construction site operations for government projects, overseeing teams, coordinating activities, and making operational decisions to ensure timely and compliant project delivery.
Customer Support Team Member
Fidelity Information Services
Mar 2020 - Aug 2020 (5 months)
Provided chat-based customer support for Vodafone UK users, resolving queries quickly and improving customer satisfaction through clear communication and timely solutions.
Insurance Agent
Aditya Birla
Mar 2017 - Apr 2019 (2 years 1 month)
Generated leads and acquired customers for the company’s insurance products, meeting sales targets and expanding client base through direct outreach and relationship-building.
Education
Degrees, certifications, and relevant coursework
University of Kashmir
Master of Business Administration, Business Administration
2017 -
Pursued postgraduate studies in business administration culminating in a Master of Business Administration degree starting in 2017.
University of Kashmir
Bachelor of Business Administration, Business Administration
2014 -
Completed undergraduate coursework in business administration leading to a Bachelor of Business Administration degree beginning in 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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