Jia Yin LJL
Open to opportunities

Jia Yin L

@jiayinl

Multidisciplinary designer with a focus on user-centered product design.

Singapore
Message

What I'm looking for

I seek a collaborative environment where I can contribute to innovative design solutions and grow my skills.

With over a decade of experience in graphic design and more than two years in product design, I thrive in dynamic startup environments. My journey has been marked by a commitment to user-centered design, where I take pride in owning projects from inception to execution. At YouTrip, I led the redesign of the app experience, introducing a virtual card feature that resulted in a 30% increase in user engagement within the first quarter. My collaborative efforts on a Lunar New Year campaign also led to a remarkable 20 times increase in social media shares.

Most recently, at VAMA, I focused on designing essential money transaction flows, including peer-to-peer transfers and bill splitting, which were crucial for the company’s MVP launch in the US market. I work closely with product managers and engineers to ensure our designs align with business goals while conducting user interviews to validate our design decisions. I am passionate about creating intuitive, user-centered solutions that enhance the overall user experience.

Experience

Work history, roles, and key accomplishments

VA
Current

Mid-weight Product Designer

VAMA

Aug 2024 - Present (11 months)

Designed end-to-end experiences for all core payment flows at VAMA, including sending and requesting money, bill splitting, linking bank accounts, adding cards, and withdrawing funds. Collaborated closely with Product Managers and Senior Developers to deliver intuitive, user-centered solutions that align with business goals and technical requirements.

YO

Product Designer

YouTrip

Sep 2022 - Jul 2024 (1 year 10 months)

In-charged of B2C Singapore, Thailand & new market for 2024. Tackled complex product challenges with payment workflows. Collaborated across teams (Product, Marketing, Transaction Monitoring and Engineers) to deliver the successful launch of YouTrip 2.0 (re-branding + Virtual Card).

WL

Specialist

Williams Lea

Jul 2020 - Aug 2022 (2 years 1 month)

Partnered with directors and bankers at Standard Chartered Bank to translate complex ideas into clear, impactful visual presentations. Delivered brand-compliant designs while balancing analytical thinking and creative problem-solving for the Global Industries Group.

DB

Communications Designer

DBS Bank

Jun 2018 - May 2020 (1 year 11 months)

Led end-to-end design of high-impact business proposals (RFPs) for DBS Bank’s global Sales team, delivering visually compelling, brand-aligned materials under tight deadlines. Collaborated with multiple stakeholders to ensure print and digital outputs met the highest standards in design, color accuracy, and image quality.

EL

Freelance Designer

Evye Pte Ltd

Sep 2017 - Dec 2017 (3 months)

Worked closely with Art Director against project objectives and delivered on expectations within tight deadlines for National University of Singapore (NUS) Open House 2018 publications.

NL

Graphic Designer

NiCE Ltd

Apr 2017 - Aug 2017 (4 months)

Worked on packaging designs for multiple brands with teams in a fast-paced working environment. Executed SK-II advertisement on in-flight magazine and marketing ideas based on chosen theme.

HS

Communications Designer

Hope Singapore

Feb 2014 - Mar 2017 (3 years 1 month)

Created solutions to communicate the core message behind sermon series and designed for annual conferences and festive seasons. Solutions are applied from print work to social media campaigns. Handled the entire design process from conceptualisation to execution for each project.

Education

Degrees, certifications, and relevant coursework

Singapore Polytechnic logoSP

Singapore Polytechnic

Specialist Diploma, User Experience & Digital Product Design

Completed a Specialist Diploma in User Experience & Digital Product Design. Focused on developing skills in UX/UI design and digital product development.

RMIT logoRM

RMIT

Bachelor, Communications Design

Pursued a Bachelor in Communications Design, gaining expertise in various aspects of communication and design principles. This program provided a strong foundation in visual communication.

Tech stack

Software and tools used professionally

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Jia Yin L - Mid-weight Product Designer - VAMA | Himalayas