Jhon User
@jhonuser1
Detail-oriented freelance office clerk and customer service professional committed to accuracy and timely delivery.
What I'm looking for
I am a dedicated freelance professional with a background in office administration, customer service, and library support. I value accuracy, efficiency, confidentiality, and clear communication in every assignment.
My recent roles include Office Clerk for a local government unit and Customer Service Representative at Qualfon Dumaguete, where I handled administrative duties, data entry, record keeping, and customer interactions across multiple channels.
Earlier in my career I served as an Assistant Librarian, supporting library operations, cataloging, circulation, and patron assistance, which strengthened my organizational and information-management skills.
I approach projects with responsibility and punctuality, and I take pride in delivering reliable results while continuously developing my professional skills.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Qualfon Dumaguete
Nov 2025 - Nov 2025 (0 months)
Interacted with customers to answer inquiries, resolve complaints, and process orders via phone and digital channels, maintaining service quality and issue resolution metrics.
Office Clerk
Local Government Unit – Siquijor
Jan 2025 - Jun 2025 (5 months)
Supported daily office operations including data entry, filing, mail handling, scheduling, and supplies management to ensure efficient municipal office workflows.
Assistant Librarian
Carmelite College of Siquijor Inc.
May 2020 - Aug 2020 (3 months)
Supported library operations by assisting patrons, cataloging collections, handling circulation tasks, and maintaining records to improve access to resources and program delivery.
Education
Degrees, certifications, and relevant coursework
Carmelite College of Siquijor Inc.
Bachelor of Elementary Education, Elementary Education
Completed a Bachelor of Elementary Education with a focus on general education, graduating in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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