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Jess Schwarz

@jessschwarz

Customer support and operations coordinator at Arrowmont School of Arts and Crafts who built an inventory system across multiple studios.

United States
Message

At Arrowmont School of Arts and Crafts, I support instructors, visiting artists, students, renters, vendors, and internal teams across four active studio programs. I troubleshoot operational and technical issues, coordinate day-to-day logistics, and follow problems through to resolution.

I built and implemented a structured inventory system across multiple studios to improve visibility, organization, purchasing decisions, and material availability. I also identify recurring bottlenecks and develop practical systems for more consistent documentation and follow-through.

At Pittsburgh Glass Center, I supported students, artists, instructors, renters, and visitors across education, events, rentals, gallery activity, and studio operations. I helped users navigate registration and program systems, coordinated solutions across departments, and helped develop onboarding and training resources.

At Columbus College of Art & Design, I managed daily operations for a university sculpture and fabrication facility and provided technical support across sculpture, fabrication, welding, ceramics, glass, and foundry activities. Outside my organizational roles, I coordinate live events and community programming as an independent artist and cultural producer, and I have a strong interest in AI and creative technology.

Experience

Work history, roles, and key accomplishments

AC
Current

Studio Technician / Visitor Services & Operations Coordinator

Arrowmont School of Arts and Crafts

Aug 2025 - Present (1 year 1 month)

Serve as primary support contact for instructors, artists, students, and vendors, troubleshooting operational and technical issues across four studio programs. Coordinate day-to-day operations, purchasing, inventory, and program logistics while developing systems to improve consistency and follow-through.

SE
Current

Independent Artist & Cultural Producer

Self Employed

Jan 2020 - Present (6 years 8 months)

Independently coordinate live events and community programming, managing artist communication, scheduling, venue coordination, production needs, budgets, and event-day execution. Serve as primary point of contact for artists, venues, and collaborators throughout planning and execution.

CD

Sculpture Lab Assistant Manager / Technician

Columbus College of Art & Design

Aug 2019 - May 2023 (3 years 9 months)

Managed daily operations for a university sculpture and fabrication facility, providing technical support and troubleshooting across sculpture, welding, ceramics, glass, and foundry. Coordinated scheduling, inventory, purchasing, and maintenance while training student workers and developing operational procedures.

Education

Degrees, certifications, and relevant coursework

Boston University logoBU

Boston University

Master of Science, Arts and Cultural Management

Pursuing a Master of Science in Arts and Cultural Management with concentrations in Marketing and Fundraising.

CD

Columbus College of Art and Design

Bachelor of Fine Arts, History of Art and Visual Culture

Earned a Bachelor of Fine Arts in History of Art and Visual Culture in 2023.

Tech stack

Software and tools used professionally

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