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Jess MckillopJM
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Jess Mckillop

@jessmckillop

Social Services Director at Chardon Woods coordinating resident-centered care, discharge planning, and insurance authorization support.

United States
Message

At Chardon Woods, I lead social services and interdisciplinary collaboration, coordinating resident-centered care plans, referrals, and support across departments. I manage discharge planning and care transitions, connecting residents and families with appropriate services and community resources.

I coordinate insurance authorizations and support appeals when skilled-service coverage is cut, helping maintain continuity of care. I also apply Medicare and Medicaid requirements to care planning and documentation, advocate for resident rights, and monitor quality measures and chart documentation.

Before Chardon Woods, I directed operations and clinical services at residential treatment and outpatient facilities, including Pinnacle Treatment Center, McIntyre Center, and Axiom Family Counseling. I’m a Licensed Professional Counselor with experience in behavioral health, skilled nursing, and senior living.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Carlow University logoCU

Carlow University

Master's Degree, Counseling

Master's Degree in Counseling from Carlow University, completed in 2011.

Seton Hill University logoSU

Seton Hill University

Bachelor's Degree, Communications

Bachelor's Degree in Communications from Seton Hill University, completed in 2002.

Tech stack

Software and tools used professionally

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