Jessica Wu Ou
@jessicawuou
I create positive customer experiences through fast-paced service, organized support, and clear communication.
United StatesWhat I'm looking for
At Gregory's Coffee, I deliver professional customer service in a fast-paced environment, operate POS systems, handle transactions accurately, and help customers resolve order issues.
I'm studying Hospitality Management at New York City College of Technology and bring experience managing schedules, routines, and communication in childcare. I maintain organized spaces, stay calm under pressure, and hold a food handler's card.
Experience
Work history, roles, and key accomplishments
Barista
Gregory's Coffee
Delivered professional customer service in a fast-paced environment, operated POS systems, and maintained cleanliness and organization standards.
Babysitter
Self Employed
Supervised children in a safe and organized environment, managed schedules, meals, and daily routines, and communicated effectively with parents.
Education
Degrees, certifications, and relevant coursework
New York City College of Technology
Hospitality Management, Hospitality Management
Pursuing a degree in Hospitality Management with an expected graduation in 2027. Currently on academic break.
New York City Department of Health and Mental Hygiene
Food Handlers Card, Food Safety
Earned a Food Handlers Card, demonstrating knowledge of safe food handling practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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