Open to opportunities

Jessica Erakpo

@jessicaerakpo

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I coordinate patient scheduling, intake, and EMR workflows for high-volume outpatient clinics.

Nigeria

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What I'm looking for

I'm looking for a medical virtual assistant or healthcare administrative role where I can support patient scheduling, intake, EMR workflows, telehealth, and confidential records handling across UK or US hours.

I've coordinated up to 56 outpatient check-ins and diagnostic scan appointments daily at University of Port Harcourt Teaching Hospital, keeping clinic flow on time while resolving scheduling conflicts and urgent ultrasound requests.

With a B.Sc. in Anatomy and HIPAA training, I handle confidential intake and records with care, supporting roughly 500 patient visits over six months with zero privacy breaches. I've also built hands-on capability in Carepatron, OpenEMR, Calendly, Doxy.me, Salesforce, and HubSpot for scheduling, telehealth, EMR entry, and patient-facing administrative workflows.

Experience

Work history, roles, and key accomplishments

Medical Receptionist Intern

University of Port Harcourt Teaching Hospital

Oct 2025 - Apr 2026 (6 months)

Coordinated same-day check-in and scan scheduling for up to 56 outpatients daily across multiple diagnostic imaging types, resolving scheduling conflicts on the spot. Handled confidential intake and patient records across roughly 500+ patient visits over 6 months with zero privacy breaches, applying HIPAA-aligned protocols.

Patient Scheduling HIPAA compliance Medical Terminology Intake Management Calendar Management

Education

Degrees, certifications, and relevant coursework

University of Port Harcourt

Bachelor of Science, Anatomy

2021 - 2025

Studied human anatomical structures, physiological systems, and medical sciences, providing a foundation for medical terminology used in clinical documentation and patient charting.